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[Quedan 3 Días] Healthcare Support Professional...

[Quedan 3 Días] Healthcare Support Professional...

beBeeCareMexico City, MX
Hace 21 días
Descripción del trabajo

Join us in our pursuit of excellence and innovation as we expand our services to include talent acquisition for a diverse range of industries. We are excited to leverage our expertise in hiring top talent for our clients, ensuring they have the best professionals to drive their success.

We are seeking a highly motivated and detail-oriented Patient Care Coordinator to support Balance Health's operations by providing outstanding service to patients, coordinating appointments, and assisting with administrative and clinical scheduling needs. This role requires excellent communication skills, strong organizational abilities, and a customer-first mindset.

The Patient Care Coordinator serves as a key point of contact for patients, ensuring that they receive timely, compassionate, and efficient support throughout their healthcare experience. You will work closely with healthcare providers, patients, and internal teams to ensure seamless coordination of care and a positive patient experience.

Key responsibilities :

  • Serve as the primary point of contact for patients, providing timely and professional support.
  • Schedule patient appointments, coordinate follow-ups, and assist with rescheduling when needed.
  • Confirm insurance information, verify patient records, and update medical systems accurately.
  • Collaborate with healthcare providers and internal staff to ensure timely care coordination.
  • Manage incoming phone calls, emails, and other communication channels.
  • Provide compassionate assistance to patients regarding appointment details, insurance questions, and general inquiries.
  • Maintain detailed and accurate records in the patient management system.
  • Proactively follow up with patients to confirm appointments and support ongoing care plans.

Benefits of working with us :

  • Opportunities for growth and professional development
  • Training and certification programs
  • A supportive and open team environment
  • Flexible working hours
  • Experience working with a U.S.-based company
  • Technology stipend provided
  • Crear una alerta de empleo para esta búsqueda

    Support Professional • Mexico City, MX

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