Esta oferta de trabajo no está disponible en tu país.
Java Production Support
Pyramid Consulting, IncMexico City, Mexico, MexicoHace 13 días
Descripción del trabajoProvide deep-dive technical support for critical / complex issues in production. Perform root cause analysis (RCA) and drive permanent fixes. Analyze application logs, thread dumps, and memory usage to resolve performance bottlenecks. Collaborate with development teams to deliver hotfixes and patches. Optimize Java applications and middleware configurations. Support release management, deployment automation, and performance tuning. Mentor and guide L2 support engineers. Bachelor’s degree in Computer Science, Information Technology, or related field. Hands-on experience in Java / J2EE applications (servlets, JSP, Spring, Hibernate, REST APIs). Strong understanding of application servers (WebLogic, JBoss, Tomcat, or WebSphere). Knowledge of SQL / PLSQL (Oracle, MySQL, or PostgreSQL). Expertise in monitoring & logging tools (Splunk, AppDynamics, ELK, Dynatrace, or similar). Familiarity with Linux / Unix environments and shell scripting. Experience in incident, change, and problem management (ITIL processes). For L3 : Strong debugging skills (thread dumps, heap dumps, GC logs, performance tuning). Excellent communication and problem-solving skills. Experience with CI / CD pipelines (Jenkins, Git, Maven). Exposure to cloud platforms (AWS, Azure, GCP). Knowledge of messaging systems (Kafka, RabbitMQ, JMS). Familiarity with containerization (Docker, Kubernetes).
About the Role
We are seeking Java Production Support Engineers (L2 & L3) to join our application support team. The role involves ensuring smooth operations of business-critical applications, resolving incidents, and providing root cause analysis for complex issues. You will work closely with development, infrastructure, and business teams to maintain high availability, performance, and reliability of Java-based applications.
Responsibilities
Level 2 (L2) Support
- Monitor production systems, perform health checks, and ensure application availability.
- Triage and resolve incidents within agreed SLAs.
- Handle user queries, service requests, and application-related issues.
- Escalate complex incidents to L3 or development teams with detailed logs and impact analysis.
- Perform routine maintenance, deployments, and environment validation.
- Document known errors, workarounds, and standard operating procedures.
Level 3 (L3) Support
Skills & Qualifications
Nice to Have
Crear una alerta de empleo para esta búsqueda
Java Production Support • Mexico City, Mexico, Mexico
Ofertas relacionadas
![Java Support Engineer [25 / 09 / 2025]...](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobbydoo-pms-directapply&company_name=New%20York%20Technology%20Partners)
Important IT company At the Latin American level, growth requires : .Having Advanced Java / j2ee experience (Rest api, servlet, JavaScript / html, jsp, jdbc, struts, Hibernate, Spring).Advanced level exp...Mostrar másÚltima actualización: hace más de 30 días![Java Production support [Aplica ya]](https://cdn-logos.talent.com/v1/logo/image?feedcode=lifeworq-tideri-us&company_name=Pyramid%20Consulting%2C%20Inc)
Join Our Team as an L3 Support Java Specialist - Mexico Fully Remote.We are seeking a highly skilled and proactive Java professional to join our support team.
If you have extensive experience in Jav...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
JAVA SUPPORT
Pyramid Consulting, IncMexico City, Mexico, Mexico Required experience as Full stack Java + Spring + SQL + Angular.SQL [Angular] / general concepts on Object-Oriented Programming (OOP), Coding exercise.Mostrar másÚltima actualización: hace 20 días
- Oferta promocionada
Java Support Engineer
New York Technology PartnersMexico City, Mexico Work actively with team members to analyze and resolve application issues.One of the following Structured or object-oriented programming languages : Java.
Experience with the message queue process Ka...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
Production Support Specialist
beBeeSoftwareMexico City, Ciudad de México, Mexico As a Production Support Specialist, you will play a pivotal role in ensuring seamless application operation.This is an exciting opportunity for experienced engineers to develop their expertise and ...Mostrar másÚltima actualización: hace 4 horas
- Oferta promocionada
- Nueva oferta
Java Support Engineer [25 / 09 / 2025]...
New York Technology PartnersMexico City, Mexico City, MX Work actively with team members to analyze and resolve application issues - One of the following Structured or object-oriented programming languages : Java - Experience with SQL - Experience on Linu...Mostrar másÚltima actualización: hace menos de 1 hora
- Oferta promocionada
Java Production Support
HSBCAzcapotzalco, Mexico City, Mexico If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to ...Mostrar másÚltima actualización: hace 16 días
- Oferta promocionada
Java Production support
Pyramid Consulting, IncMexico City, Mexico, Mexico L2 / L3 Application Support + Development experience.Strong coding, debugging, and communication skills.Object-oriented programming (Java, C++, Python, etc.
Interview Process : Includes Coder Pad round...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
▷ (Aplicar en 3 Minutos) Production Support Specialist...
beBeeSoftwareMexico City, MX As a Production Support Specialist, you will play a pivotal role in ensuring seamless application operation.Coding and debugging skills are essential for this position.
Strong communication skills a...Mostrar másÚltima actualización: hace menos de 1 hora
- Oferta promocionada
L3 Support Java
GSB SolutionsCiudad de México, Ciudad de México, MexicoTeletrabajo
- Oferta promocionada
- Nueva oferta
Java Production support [Aplica ya]
Pyramid Consulting, IncMexico City, Mexico L2 / L3 Application Support + Development experience.Strong coding, debugging, and communication skills.Object-oriented programming (Java, C++, Python, etc.
Interview Process : Includes Coder Pad round...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
L2 Production Support
CapgeminiMexico City, Mexico Location : any state of Mexico.Industry - Sector : Financial Services – Banking.Work actively with team members to analyze and resolve application issues.
Identify defects, discrepancies, and trends...Mostrar másÚltima actualización: hace 3 días
- Oferta promocionada
- Nueva oferta
▷ (Aplicar en 3 Minutos) Senior Java Application Support Engineer...
beBeeSupportMexico City, MX Job Title : Java Application Support Specialist We are seeking an experienced Java L1 Production Support professional to join our team at Global Service Center (GSC).
Key Responsibilities : - Resolv...Mostrar másÚltima actualización: hace menos de 1 hora
- Oferta promocionada
L3 Support Java Engineer Senior 2546
XideralCiudad de México, Ciudad de México, MexicoTeletrabajo
- Oferta promocionada
Tech Lead Java
PALO ITCiudad de México, Ciudad de México, Mexico PALO IT is a global technology consultancy that crafts tech as a force for good.We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom l...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
▷ (Solo Quedan 24h) APIs Production Support Lead
HSBCAzcapotzalco, Mexico If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial service...Mostrar másÚltima actualización: hace 1 hora
- Oferta promocionada
APIs Production Support Lead
HSBCAzcapotzalco, Mexico City, Mexico If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial service...Mostrar másÚltima actualización: hace 16 días
- Oferta promocionada
Java Production support (Urgente)...
Pyramid Consulting, IncMexico City, Mexico, MX Role : L2 / L3 Support Engineer Experience : 4–10 years Must Have : L2 / L3 Application Support + Development experience Strong coding, debugging, and communication skills Object-oriented programming...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
- Nueva oferta
Java Application Support Professional
beBeespecialistAzcapotzalco, Ciudad de México, Mexico Java Production Support Specialist.We are seeking an experienced professional to join our team in the role of Java L1 Production Support.
In this position, you will be responsible for resolving issu...Mostrar másÚltima actualización: hace 4 horas
- Oferta promocionada
Java Production support...
Pyramid Consulting, IncMexico City, Mexico, MX Role : L2 / L3 Support Engineer Experience : 4–10 years Must Have : L2 / L3 Application Support + Development experience Strong coding, debugging, and communication skills Object-oriented programming...Mostrar másÚltima actualización: hace más de 30 días