Implementation Consultant (Ciudad de México)
Link-WorldwideCiudad de México, MexicoHace 1 día
Tipo de contrato
- Teletrabajo
Descripción del trabajoResponsibilities : Hexagon is seeking for an Implementation Consultant who will work from Mexico. If you are looking for your next perofessional challenge, this may be your chance! - Automation Integrity - ControlWizard - Cyber Integrity - PlantState Integrity - Works with clients to install and configure Hexagon products both onsite and virtual - Works with clients to execute the project plan - implementing technology, configuring scripts, data collection and processing for the project - Provides technical support to clients whilst implementing and executing projects - Conducts training with client on the utilization and administration of Hexagon products - Constructs and provides project documentation for all assigned projects (i.e., Site Completion & Installation Report, functional requirements, design documents, lessons learned, etc.) - Tests and troubleshoots functionality of installed systems - Identifies and documents technical issues to be escalated to product and system integration teams - Coordinates and submits information to Technical Support in a timely manner for projects - Maintains a professional demeanor while interfacing with clients - Provides feedback based on client experiences for product and process improvements - Works both independent and among teams to solve problems quickly and effectively - Works closely with the implementation services team, Technical Support teams, and other relevant team-members to complete installation projects successfully - Completes project related expense reports and timesheets within a required timeframe - Adheres to Integrity work processes, quality standards, and deliverable templates - Adheres to Industrial Control System (ICS) cyber-security best practices and industry standards - May perform various back-office activities to support and strengthen the services group - May work on pre-sales activities - Demonstrates an ability to work independently and problem solve implementation and technology roadblocks quickly - Completes project related expense reports and timesheets within a required timeframe - Completes frequency-determined activity reports (e.g., daily site reports, weekly status updates), per client expectation(s) - Perform various back-office activities, such as setting up computers and / or networks. - Implements policies and best-practices for client installations, including access management, data mapping and transfer, process documentation, testing and troubleshooting, and client training. - Interfaces with technical-minded employees and project management teams to suggest strategy and efficiency execution plans for implementation services. Qualifications : - Bachelor's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.) and five (5) years of industry experience - 5+ years of experience in designing, evaluating, advising and implementing software solutions - 5+ years of experience in working with and configuring Operating Systems (OS) in a server environment - 5+ years of experience with basic networking principles (e.g., IP addressing, network components such as routers, switches etc.) - 5+ years of experience in design / create / edit scripts, batch jobs etc. - 5+ Experience of installation and configuration of Microsoft SQL - 3+ years of experience with advanced networking principles (e.g., IP addressing, configuration of network components such as routers, switches etc.) - 3+ years of experience in process control and Industrial Control Systems (ICS) equipment - Mastery of bilingual language between English and Spanish (including verbal and written) - Comfortable in network protocols such as Telnet, FTP(s) and HTTP(s) - Comfortable with networking access control (security control) - Strong command in Microsoft Office products including Word, Excel, PowerPoint and Visio Core Competencies Include : - Focusing on great customer satisfaction - Demonstrating excellent oral and written communication skills - Demonstrating an ability to work in a team effectively - Highly organized with an ability to multi-task - Quick learner and pays attention to details - Ensuring operational policies are followed - Practicing team and individual respect - Identifying areas for improvement and suggesting opportunities - Process design - Providing feedback based on client experiences - Delivering internal and external training - Fair knowledge of multiple Hexagon solutions Industry Requirements and Preferred Certifications : - Master's degree in engineering or STEM-based technology-related field (e.g., Computer Science, Cyber Security, Electrical, Mechanical, Process Technology, etc.) - 5+ years of experience in process control and working with ICS technology is preferrable - 2+ years of experience in cloud-based virtualization (e.g., Amazon Web Services, Microsoft Azure) - 1-3 years of experience in coaching and mentoring professionals - Fl
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Implementation Consultant • Ciudad de México, Mexico
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