Solo Quedan 24h! Customer Engagement Specialist...

Maintaining a positive, empathetic and professional attitude is crucial in this customer-facing role.Key Responsibilities : Promptly responding to customer inquiries via various communication channelsAcknowledging and resolving customer complaints in a timely mannerDemonstrating extensive product knowledge to provide accurate answersAccurately recording customer interactions, transactions, comments and complaints for future referenceThis position requires experience working with customer support teams.