Real Estate Agent Success Coordinator (Remote)

Position Overview :

Are you looking for an exciting future where each day is different from the next? A position where you can use your personality, organizational skills, and customer-focused mindset to support Real Estate Agents create a flawless experience for their clients?

The Agent Success Coordinator will communicate directly with a designated Real Estate Agent(s) and ownership. This person is critical to the Real Estate Agents’ success as they use company-supplied technology systems to support the Real Estate Agents with Agent onboarding, Client lead nurturing, and transaction services. We are looking for someone who is customer-service oriented, organized, has clear communication, and enjoys a support role.

The ideal candidate will be comfortable independently managing open tasks both in customer service, nurturing leads and relationships, and organizing and completing tasks - all revolving around helping the Agent close more business. They must also be comfortable learning and using technology tools every day. They will follow-up with potential customers, manage CRMs, be responsible for keeping an agent on-task by keeping up with their Project-Management board, and completing transactions and paperwork all designed to help the Agent be more successful!

Requirements :

This role will tap into both Spanish and English backgrounds as you communicate to the Agent, potential and current owners and tenants, client leadership and Founders using email, text, phone and various virtual platforms. You will be responsible for administrative and operational support to Real Estate Agents, assisting them in maximizing their productivity and success. You will serve as a crucial link between agents, clients, and various stakeholders within the real estate brokerage.

A minimum of 2 years in a customer-facing or support role utilizing multitasking and communication skills. Knowledge of Project Management software (such as ClickUp, Asana, Monday.com, and Microsoft Project, etc) is a plus.

Requirements

Real Estate Transaction Coordination

• Act as the point of contact for agents and clients throughout the transaction process, ensuring
• deadlines are met and all parties are kept informed.
• Oversee the entire transaction process from contract to closing, ensuring all paperwork is
• completed accurately and timely.
• Resolve any issues that arise during the transaction and escalate concerns to leadership as
• necessary.
• Maintain tight timelines for both buying and selling transactions.

Database Management and Client Engagement

Agent Onboarding and Technology Adoption

Additional Responsibilities :

Qualifications :

Our Moto :

Benefits

Working / Technology Requirements