Sales Operations Support For Outsourced Team

OverviewSummary : Join Bloom's dynamic Outsourced Team with CSO Americas Sales Operations at Microsoft.

We are seeking a new member for our team based in Latin America for remote work.

Position is a full-time opportunity, April 2025 through June 2025, with the option to extend for an additional year+.

This is an established team providing support to the Americas Retail business, helping the Sales and Marketing Teams manage investment and incentive funds with partners.Geographic Location & LanguageGeographic Location : LATAM region, with preference for Colombia, Mexico, Chile or BrazilSupporting the following Geographies : US, Canada and LATAMLanguage Requirement : Working proficiency English required.

Spanish and / or Portuguese also required.ResponsibilitiesProgram Administration – Operations focusedProcess and track multiple Retail programs, offers and / or marketing claims (ex. ensure reporting and POE are submitted on time and process large sets of data against multiple program requirements)Process high volume of claims using Microsoft CRM Dynamics, PowerBI and other Microsoft toolsProvide white-glove support to key partners and internal Microsoft teamsHold partners and internal Microsoft teams accountable for deliverablesHelp partners understand program components and requirements; act as a subject matter expert for program specifics with partners and internal teamsAnalysis & AuditEnsure claims and payments are accurate and meet Microsoft audit and compliance standardsProvide content and data analysis for internal and external business reviewsQualificationsA passion for excellent customer service and support, tenacious follow through and drive for closed-loop results3-5 years of practical experience in building and managing processesStrong organization skills - demonstrated ability to manage multiple deadlines, trackers and complex program requirements with excellent problem-solving skillsStrong written and verbal communication skills – ability to communicate the right level of detail to partners and leadership teamsFamiliarity with Microsoft marketing and incentive programs and tools (ex. Partner Center, MPT, IPI, MS Sales)Proactive team player with the ability to work independently and apply independent judgment to accomplish tasksAdditional desired skills & experience3-5+ years work experience (Microsoft experience preferred)Strong attention to detail with experience in auditing reports and financial dataExperience in any of the following Retail market(s) : Xbox, Windows, Office and / or SurfaceExperience with Microsoft product suite, specifically Excel, Outlook and PowerPointExperience in shared inbox management and Microsoft Dynamics 365 (CRM)Experience with PowerBIWhy Bloom?

Bloom consultants are passionate about delivering excellent white-glove service to our clients.

We are a fast-growing company of creative thinkers, problem solvers, and talented professionals with experience in sales, marketing and operations.

Our success is defined by the caliber of our team.

We work hard to find the right roles for the right people.

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