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Senior Learning Services Operations Specialist [Buen Sueldo]...
beBeeAccountTenochtitlán, MXHace 8 días
Descripción del trabajoProven experience in managing large-scale learning services contracts. Strong financial acumen with demonstrated experience in leading Project finance responsibilities. Minimum of 7+ years of experience in operations or project management. Excellent client relationship management skills, with the ability to influence and negotiate at senior levels. Ability to manage, inspire, and develop a diverse team of learning professionals. Strong knowledge of learning and development services, including the administration and delivery of large-scale training programs. Demonstrated success in driving customer satisfaction and employee engagement. Strong analytical and problem-solving skills. Excellent organizational and project management skills. Ability to work under pressure, manage multiple priorities, and adapt to changing business needs. Strong networking, collaboration, and teamwork skills Clear communicator with strong written and presentation skills. English fluency is essential.
Business Operations Manager
We are seeking a seasoned professional to oversee the execution of large-scale learning services contracts. This role involves close collaboration with various departments to ensure alignment with strategic goals.
Main Responsibilities :
- Contract Management : Oversee all contracted services, ensuring compliance with service level agreements and internal targets.
- Client Engagement : Establish and maintain strong relationships with key client stakeholders to ensure satisfaction and long-term partnerships.
- Team Leadership : Lead, mentor, and develop a team of learning professionals to achieve operational excellence and employee engagement.
- Performance Monitoring : Track and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
Requirements :
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Operation Specialist • Tenochtitlán, MX
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