Senior ServiceNow ITSM Developer

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Ondaro is with you for what comes next. Ready to elevate your work experience? At Ondaro, you get to collaborate with incredibly talented people - designers, engineers, technologists, and industry thought leaders - who are all connected by a singular focus on solving business challenges that stand in the way of organizational change and progress. Along the way, we balance culture and business, resulting in a company that is committed to making the lives of our employees a little better and more fun each day through iteration and innovation.

Ondaro invites you to bring your authentic, courageous, empathetic, and customer-obsessed self to be part of our experienced team delivering awesomeness for our customers and employees.

What you'll be doing

• Operate as part of a team or independently depending on project needs and complexity
• Responsible for the evaluation, recommendation and build out of customer requirements on the platform utilizing defined best practices for configuration and development
• Provides the primary technical effort to configure and develop the ServiceNow platform to meet business requirements and processes
• Development of proprietary software solutions for clients
• Ensure successful delivery of results based on scope of work
• Engage with project team and client on full lifecycle of software development from project conceptualization and planning to development, implementation, maintenance and support
• Collaborate and contribute on the creation, deployment and maintenance of technical best practice and standards
• Ensure proactive communication with project team
• Ensure technical deliverables to customers are complete, consistent, high quality, on time, and deliver valued outcomes
• Work with product owner / stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements
• Design / Develop ServiceNow Forms and Tables as well as Modules
• Develop under Scoped Applications working with ServiceNow Studio
• Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle
• Develop systems integrations and process automation with External system REST APIs
• Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS / Service Portal)
• Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
• May specialize in a given area of development such as Web / Internet applications, mobile, cloud application, system integration, UI / UX design, software testing, Web services, or a specific SN Product area
• Work with product owner / stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements
• Produce client deliverables such as detailed design documentation, unit test plans and well documented code
• Troubleshooting code related issues / defects
• Provide technical support to configure and develop the ServiceNow platform to meet business requirements and processes
• Understand the underlying business need conveyed through discussion and user stories

What you'll bring to the table

Education / Certification

Perks

Ondaro's success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We build in training dollars and hours into our annual plan for each and every employee so you have the time and resources available to stretch yourself.

For more information about Ondaro's benefits, please visit https : / / ondarowave.com / ondaro-careers /

We value diversity at our company. Ondaro is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. To learn more about Ondaro, please visit our website at https : / / ondarowave.com / ondaro-careers / and follow us on LinkedIn, Facebook, and Twitter. Check out our reviews on Glassdoor!

Ondaro LLC adheres to the Safer Federal Workforce Task Force COVID-19 Workplace Safety : Guidance for Federal Contractors and Subcontractors and Executive Order 14042, Ensuring Adequate COVID Safety Protocols for Federal Contractors, and conforms with the designated COVID-19 safeguards and workplace safety protocols; accordingly all job candidates must be fully vaccinated against COVID-19 prior to the first day of work and provide proof of such vaccination. The term "fully vaccinated" shall mean the candidate has received the single dose vaccine or the last dose of the double dose vaccine at least two weeks prior to commencing work for Ondaro LLC.

We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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