Senior Manager, Change Management

Overview

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Job Description Summary

Job Description Summary

Sr Manager, Change Management

We are seeking a proactive and collaborative Senior Manager of Change Management to support cross-functional transformation initiatives. This role will focus on enabling successful process and organizational changes across functions and geographies by driving stakeholder engagement, readiness, and adoption. The ideal candidate will bring strong expertise in change management and a practical understanding of how to guide teams through operational and process transformation. This position reports to the Senior Director, Organizational Development & Change Management and will collaborate closely with HRBPs, Communications, and business leaders.

Job Description

Sr Manager, Change Management

We are seeking a proactive and collaborative Senior Manager of Change Management to support cross-functional transformation initiatives. This role will focus on enabling successful process and organizational changes across functions and geographies by driving stakeholder engagement, readiness, and adoption. The ideal candidate will bring strong expertise in change management and a practical understanding of how to guide teams through operational and process transformation. This position reports to the Senior Director, Organizational Development & Change Management and will collaborate closely with HRBPs, Communications, and business leaders.

Key Responsibilities

Change Management Planning & Execution : Develop and implement change management plans to support process and organizational transformation across functions in alignment with overarching change strategy; ensure consistency and synergy across workstreams.

Conduct change impact assessments and readiness evaluations to identify risks and mitigation strategies.

Partner with project teams and functional leaders to integrate change management into process redesign and implementation efforts.

Support stakeholder engagement through targeted communications, training, and feedback loops.

Monitor adoption and resistance, and adjust strategies to ensure sustained change.

Collaborate with the Communications team to develop clear, consistent messaging that supports process change initiatives.

Tailor communication and engagement strategies to different stakeholder groups to drive clarity and commitment.

Stakeholder Engagement & Enablement : Build relationships with key stakeholders across business units to understand needs and concerns related to process changes.

Facilitate workshops and working sessions to build awareness, alignment, and ownership of change.

Support leaders in their role as change sponsors, providing tools and coaching to enhance their effectiveness.

Measurement & Continuous Improvement

Define and track key performance indicators (KPIs) related to change adoption and process effectiveness.

Gather feedback and insights to continuously improve change management approaches.

Share lessons learned and best practices to build change capability across the organization.

Experience

Minimum Requirements

7+ years of experience in change management, organizational development, or transformation roles

Proven success supporting process and org design change initiatives in a global, matrixed organization.

Strong knowledge of change management methodologies (e.g., Prosci, Kotter); certification preferred.

Excellent communication, facilitation, and stakeholder management skills.

Ability to manage multiple priorities and navigate ambiguity effectively.

Experience with global business service transformations a plus

Physical Requirements

Some travel may be required, approximately 20%

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