Hr Advisor

Overview

Barry Callebaut is the world's leading manufacturer of high-quality chocolate and cocoa products.

We serve the entire food sector, from the cocoa bean to the finest chocolate product, and are committed to sustainability and responsible growth.

We are headquartered in Zurich with more than 12,000 employees in more than 40 countries worldwide.

We are always looking for talented people to help us have a positive impact on our industry and beyond.

About the role

About the role :

Barry Callebaut is a global organization poised for growth; a company that aims to delight its customers while sustaining a leadership position in sustainability, innovation, and complex manufacturing and supply chain solutions.

We seek diverse and passionate people who thrive in a dynamic environment, are focused on continuous learning, live BC's values, and love chocolate.

The HR Advisor is responsible for driving the administration and execution of HR transactional processes and providing support on inquiries or projects related to day-to-day operations to deliver operational excellence according to the GBS HR catalog of services.

These may include, but are not limited to : onboarding, offboarding, job changes, leave of absence, data administration, etc.

As Tier 1 support, the HR Advisor will collaborate with HR stakeholders and be the first point of contact for the execution of HR Operations processes.

Key responsibilities

Build and maintain strong professional relationships across the client group and with cross-functional HR stakeholders.

Serve as the primary contact for HR Operations inquiries, resolve daily queries, and keep requestors updated.

Execute end-to-end HR Operations processes and projects in line with policies, ensuring high-quality data management and operational excellence.

Contribute to Operational Excellence by performing defined processes, participating in audits, training, and aligning with KPIs.

Escalate complex queries to the Senior Advisor or Lead in a timely manner.

Identify and share best practices to improve service delivery within the HR Operations team.

Handle sensitive HR information confidentially and professionally, adhering to privacy regulations.

Use HRIS proficiently to support and execute HR processes.

Translate employee documentation, training materials, and communications into local languages as needed.

Prepare and execute communications and follow-ups, ensuring timely and accurate responses to HR stakeholder inquiries.

Generate reports and perform analysis on various HR requests and operational data.

Support updates to HR documentation and SOIs, and participate in special projects or other Tier 1 HR duties as assigned.

About you

Bachelor's degree required; HR, Business, or related field preferred.

Ability to communicate effectively verbally and in writing in English and French for CAN.

Basic Excel skills (Tables, Conditional Formatting, Sort & Filter, Text to Columns, Remove Duplicates, etc.).

High attention to detail.

1+ years of HR experience within a Human Resources Shared Services Center model, HR Operations, or HR areas.

Ability to handle sensitive HR information confidentially and professionally.

Proficiency in HRIS systems such as SuccessFactors, Workday, ServiceNow, CRM, ADP, PeopleDocs, among others.

Experience with executing data and reporting.

Customer service mindset.

At Barry Callebaut, we are committed to Diversity & Inclusion.

United by our strong values, we thrive on the diversity of who we are and where we come from.

We are committed to nurturing an inclusive environment where people can be themselves, grow, and feel they belong.

#oneBC - Diverse People, Sustainable Growth.

Note :

If you want to learn more about Barry Callebaut, please find further information here.

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