Technical Solutions Advisor

Job Title : Customer Support Specialist

This role is for a dedicated and detail-oriented professional who can provide exceptional support to our customers. The successful candidate will be responsible for resolving customer complaints in a timely and efficient manner, ensuring that all interactions are handled with professionalism and respect.

Responsibilities :

• Provide technical support and guidance to customers via phone, email, or in-person visits.
• Analyze customer complaints and identify the root cause of issues.
• Develop and implement solutions to resolve customer complaints.
• Maintain accurate records of customer interactions and issue resolutions.
• Collaborate with internal teams to ensure seamless delivery of services.
• Stay up-to-date with product knowledge and industry developments to provide informed support.

Requirements :

Benefits :

About Us :

We are a leading provider of industrial solutions, specializing in advanced electrical products and services. Our company culture is built on the principles of innovation, teamwork, and customer satisfaction. We offer a unique opportunity to grow professionally and personally in a fast-paced and dynamic environment.