IT Consult Partner : Retail Industry

Overview

IT Consult Partner : Retail Industry role at Kyndryl. Kyndryl designs, builds, manages and modernizes mission-critical technology systems for clients. The role involves leading multi-disciplinary consulting engagements, guiding strategic change with C-suite executives, and delivering high-quality client work across the client ecosystem.

Responsibilities

• Drive significant financial outcomes through signings and revenue targets; manage margin expectations and backlog growth to ensure profitability.
• Support identification, pursuit and conversion of a pipeline of business development opportunities; undertake scoping and fee negotiation while preserving profitability and managing risk.
• Build and maintain deep relationships with client CXOs; act as a trusted advisor to senior executives and lead C-level client interactions and consulting initiatives.
• Demonstrate credibility to advise and deliver on complex consulting engagements; strive to enhance client satisfaction as measured by metrics such as Net Promoter Score (NPS).
• Lead the design of complex engagements and oversee delivery to ensure high performance and customer satisfaction; manage utilization and contribution objectives for the team.
• Foster a culture of continuous development, ensuring commercial focus, value delivery and effective execution; drive strategic initiatives and innovation.

Who You Are

You are highly experienced with a growth mindset, customer-focused, and inclusive in approach. You possess leadership presence and the ability to work with diverse teams to deliver value to clients.

Required Skills And Experience

Being You

Diversity is valued; we welcome people of all cultures, backgrounds, and experiences. We foster an inclusive workplace where everyone can bring their whole self to work and contribute to an equitable culture.

What You Can Expect

State-of-the-art resources and Fortune 100 clients, opportunities to innovate and build new capabilities, relationships, processes and value. We offer benefits that support well-being and family needs, with learning programs for certifications (e.g., Microsoft, Google, Amazon, Skillsoft) and opportunities to volunteer through our company-wide platform.

Get Referred

If you know someone who works at Kyndryl, select “Employee Referral” during the application process and enter your contact's Kyndryl email address to increase chances of interviewing.

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