IT Deployment Manager

Overview

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The IT Deployment Manager is responsible for leading the planning, execution, and continuous improvement of global IT deployment initiatives within contract logistics. This role requires a strategic and operational leader who can manage complex deployments, drive system migrations, optimise delivery processes, and ensure governance across multiple stakeholders and geographies.

You will oversee the full lifecycle of IT deployments—from development handover through integration, testing, go-live support, and post-deployment optimisation—ensuring delivery excellence that aligns with organisational goals and customer expectations.

How you create impact

Lead and manage global IT deployment projects, ensuring timely, quality delivery aligned with business objectives and customer requirements. Own end-to-end deployment lifecycle management, including coordination across development, testing, integration, hypercare, and continuous improvement phases. Develop and implement strategic roadmaps for system migrations, managing risks, stakeholder communications, and cross-functional execution to guarantee seamless legacy-to-new system transitions. Drive deployment process optimisation through data-driven insights, performance monitoring, and governance, including ownership of MIS dashboards and quality standards. Demonstrate deep understanding of 3PL logistics operations to tailor deployment strategies that meet industry-specific requirements and operational complexities. Manage relationships with internal teams, external vendors, and offshore partners, providing clear communication, alignment, and accountability. Standardise deployment methodologies, tools, and governance frameworks globally to ensure consistency and operational excellence. Lead cross-functional collaboration with project management, IT development, testing, and customer operations to drive successful deployments and minimise risk.

Responsibilities

• Apply Six Sigma Black Belt methodologies to identify and lead continuous process improvements, ensuring scalable, repeatable, and efficient deployment practices.
• Lead and manage global IT deployment projects, ensuring timely, quality delivery aligned with business objectives and customer requirements.
• Own end-to-end deployment lifecycle management, including coordination across development, testing, integration, hypercare, and continuous improvement phases.
• Develop and implement strategic roadmaps for system migrations, managing risks, stakeholder communications, and cross-functional execution to guarantee seamless legacy-to-new system transitions.
• Drive deployment process optimisation through data-driven insights, performance monitoring, and governance, including ownership of MIS dashboards and quality standards.
• Demonstrate deep understanding of 3PL logistics operations to tailor deployment strategies that meet industry-specific requirements and operational complexities.
• Manage relationships with internal teams, external vendors, and offshore partners, providing clear communication, alignment, and accountability.
• Standardise deployment methodologies, tools, and governance frameworks globally to ensure consistency and operational excellence.
• Lead cross-functional collaboration with project management, IT development, testing, and customer operations to drive successful deployments and minimise risk.

What we would like you to bring

What’s in it for you

Join Kuehne+Nagel, where your work will have a meaningful impact on the logistics industry. Here, you’ll find benefits and a culture of continuous learning that ensures your career growth. You’ll be surrounded by extraordinary and committed people, all dedicated to shaping the future of logistics. We encourage you to apply; your unique perspective and experience could be exactly what we need. Be part of a team that values work-life balance, supports your well-being, and empowers you to contribute to something truly impactful.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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