Business Analysis Senior Analyst

We are Daimler Financial Services Mexico, a branch of the Daimler Trucks group, and we offer financial solutions that adapt to the needs of our distributors, clients, and market.

With over 25 years in Mexico, we have focused on building an excellent reputation of service; and to achieve that, we have relied on technological innovation, digital evolution, and a customer-oriented approach.

We are committed to offering excellent financial services that give value to our trademarks, distributors, clients, collaborators, and all our community where we live and work.

Small Business Funding Senior Analyst : SANTA FE, CIUDAD DE MÉXICO

Purpose

Responsible for training development and oversight of assigned commercial funding team members to ensure optimal performance and customer satisfaction. Provide a leading role in the monitoring and resolution of compliance, accounting and funding related activities. Help minimize legal and loss exposure through procedural compliance. The role ensures teams consistently meet deadlines, fulfill service level agreements, achieve key performance indicators (KPIs), and comply with company policies. Work closely with dealers, sales, and credit teams to reconcile discrepancies in a timely manner. Foster and maintain positive working relationships with all internal and external customers. Additionally, the position maintains active communication with stakeholders in the U.S., Mexico, and Canada to gather insights and continuously enhance operational processes.

Duties

Manage day-to-day funding activities (example : turn time and discrepancies) ensuring efficient task distribution and alignment with market requirements. Monitor team performance and work quality to guarantee timely and accurate execution of key processes. Fluid interaction with different departments that require assistance with information or data.

Ensure that all reports and documentation are correctly uploaded in the corresponding systems (PEGA) and folders. Ensure contract matches approved pricing and appropriate limits of authority have been met, also guarantee that contracts records in DTFS portfolio system dealer settlement amounts are accurately dispersed.

Conduct gap analyses to recognize inefficiencies in workflows and Funding operations. Design and implement process optimization initiatives, leveraging data-driven insights and best practices.

Provide regular feedback regarding job duties and responsibilities. Identify areas for improvement and deliver ongoing training to the Funding team, focusing on skills and knowledge that enhance their performance and support their professional development.

Remain compliant with Corporate and Local credit policies and procedures.

Profile

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

Skills :

Strong analytical skills with the ability to interpret financial data.

Ability to create and analyze reports

Highly proficiency in the English language

Proficiency in Microsoft Office Suite, particularly Excel.

Soft Skills :

Team Leadership Experience preferred.

Strong ability to organize and prioritize daily tasks efficiently

Strong follow-up skills to ensure tasks are completed on time and to standard

Excellent communication and conflict management skills

Detail-oriented with a high degree of accuracy in work.

Customer Oriented

Demonstrated ability to learn quickly

Ability to work independently and as part of a team.

Our Convictions

Excellence

People Always

Sustainability

Customer Driven

Shared Values

Diversity allows us to employ people with different experiences, abilities and points of view, and that is what enhances our culture and brings us to the forefront among the top global companies.

At Daimler Financial Services, we value the diversity between our employees.

In order to enrich the culture, acknowledges the importance of including people with different points of view and lifestyles into our company. When we select our talent, we focus on abilities; we do not discriminate based on ethnicity, nationality, gender, race, age, disability, social condition, health, religion, immigrant status, opinions, sexual orientation, gender identity or gender expression, marital status, university or appearance. Diversity allows us to employ people with different experiences, abilities and points of view, and that is what enhances our culture and brings us to the forefront among the top global companies.

At Daimler Financial Services, we value the diversity between our employees.

In order to enrich the culture, acknowledges the importance of including people with different points of view and lifestyles into our company. When we select our talent, we focus on abilities; we do not discriminate based on ethnicity, nationality, gender, race, age, disability, social condition, health, religion, immigrant status, opinions, sexual orientation, gender identity or gender expression, marital status, university or appearance.