Job Title : Customer Service Representative
The ideal candidate is a people person with a passion for resolving issues and exceeding customer expectations.
- Key Responsibilities :
- Communicate effectively with customers via phone, email, and chat to address their queries and concerns.
- Provide knowledgeable responses to questions about products, pricing, and availability, ensuring accurate and up-to-date information.
- Collaborate with internal departments to meet customer needs and provide seamless support.
- Accurately capture and record customer interactions in various platforms.
Required Skills and Qualifications :
Excellent communication and interpersonal skills.Ability to work in a fast-paced environment and prioritize multiple tasks efficiently.Strong problem-solving skills and attention to detail.Proficiency in data entry and management systems.Benefits :
Opportunity to work with a dynamic team and contribute to customer satisfaction.Professional growth and development opportunities.A supportive work environment that fosters collaboration and innovation.Others :
Competitive compensation and benefits package.Recognition and rewards for outstanding performance.