Copilot Engineer

Key Responsibilities

• Design, configure, and deploy Copilot Studio solutions to support automation, reporting, and knowledge discovery scenarios.
• Develop and optimize prompts , flows , and topics for natural language–based interactions.
• Integrate Copilot Studio with Microsoft 365 , SharePoint , Power BI , and connectors for Salesforce , SAP , and ServiceNow .
• Implement retrieval-augmented generation (RAG) and document summarization workflows within Copilot Studio.
• Create workflow automations using Power Automate , ensuring reliability and efficiency.
• Perform scenario testing, security validation , and access control configuration aligned to governance requirements.
• Support the development of metadata tagging , data source mapping , and compliance documentation .
• Collaborate with the AI Center of Excellence (CoE) and internal enablement teams for user training and adoption.
• Participate in defining success criteria, testing acceptance, and tracking key performance indicators (KPIs).
• Contribute to continuous improvement and optimization of Copilot solutions across departments.

Required Skills & Experience