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(Urgente) Customer Service Representative Position...

(Urgente) Customer Service Representative Position...

beBeeCustomerServiceMexico City, MX
Hace 12 horas
Descripción del trabajo

Customer Service Role Overview

We are seeking a highly motivated and communicative customer service professional to deliver exceptional customer experiences and support.

Key Responsibilities :

  • Handle customer inquiries in a professional and timely manner.
  • Resolve customer complaints and issues efficiently and effectively.
  • Provide product information and answers to customer queries.
  • Collaborate with internal teams to resolve complex customer issues.
  • Maintain accurate records of customer interactions and feedback.

Required Skills and Qualifications :

  • High school diploma (completed).
  • Advanced English level (B2+ and above).
  • Minimum 1 year of experience in customer service, technical support, or sales.
  • Strong communication and interpersonal skills.
  • Problem-solving and conflict resolution skills.
  • Attention to detail and ability to multitask effectively.
  • Knowledge of CRM systems and tools (preferred).
  • Schedule flexibility.
  • Benefits and Opportunities :

  • Develop strong relationships with customers and internal stakeholders.
  • Contribute to a dynamic and supportive team environment.
  • Expand your skillset and knowledge in customer service and related areas.
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    Customer Service Representative • Mexico City, MX

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