HR People Operations Analyst – Portuguese Speaker

What's your next big career move? If it involves driving meaningful change, we should talk.

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Global Business Services : Delivering streamlined, scalable support—enhancing efficiency, compliance and service excellence across the company.

The role is based in Mexico City (hybrid role). Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You'll Make a Difference

• Serve as the first point of contact for HR-related queries, providing Tier 1 support through multiple communication channels.
• Manage day-to-day HR data entry operations across various Human Capital Management (HCM) systems, ensuring 100% accuracy for all employee lifecycle events (e.g., onboarding, offboarding, changes, and leave management).
• Maintain and update People Operations processes and work instructions to ensure compliance with local audit and legal standards.
• Collaborate with local HR teams and Centers of Excellence (COEs) to ensure seamless execution of HR processes, including payroll and administrative tasks.
• Educate employees and managers on internal HR policies, procedures, and available resources.
• Handle and resolve employee queries within defined Key Performance Indicators (KPIs), escalating complex issues when necessary.
• Generate regular and ad-hoc HR reports to support leadership decision-making.
• Manage the People Operations inbox, ensuring timely and accurate responses to employee inquiries.
• Create and issue employment documentation such as contracts, starter packs, and termination letters, ensuring alignment with HR processes.

What Makes You the Right Fit

How Would You Stand Out?

Why Choose Us?