A fast-growing and expanding international company is seeking its next Global Operations Director. About the Company We are a
financial services company
in a stage of rapid growth and international expansion, with a strategic presence in
LATAM and Asia
digitalization, automation, and artificial intelligence
, delivering safer, more efficient, and scalable solutions to our clients. We are at a pivotal moment : strengthening our global structure to consolidate
high-volume 24 / 7 operations
, ensuring that every operational decision translates into real value for both the business and our customers.
Role Mission The
Global Operations Director
will be responsible for
designing, leading, and scaling the company’s international operations across LATAM and Asia
, ensuring the continuity, efficiency, and resilience of high-volume transactional structures.
This leadership role will not only guarantee operational excellence but will also drive
digital transformation and process automation
, applying AI to optimize costs, turnaround times, and customer experience.
Key Responsibilities Lead international operations on a
24 / 7 basis
, overseeing
10,000+ daily transactions
under strict security and compliance standards. Drive
digital transformation and automation projects
, applying AI (RPA, ML, Big Data) to operational processes. Ensure the
continuity and scalability
of operations in LATAM and Asia, leading high-performing multicultural teams. Optimize processes by improving efficiency, profitability, and response-time metrics. Collaborate closely with the
C-Suite
to align operational strategy with the company’s global vision. Guarantee financial discipline in operations with direct impact on
EBITDA and sustainability
✅ Candidate Profile 15+ years of experience in operations, preferably within
financial services, insurance company, banking, or fintech
COO, Operations Director, Deputy Director of Operations, or Senior Operations Manager
high-scale transactional operations (10k+ daily)
financial analysis, cost optimization, and strategic business vision
central operations
Spanish–English
(a third language is a plus). MBA or Master’s in Finance, Economics, Business Administration, or related fields; certifications in
AI, digital transformation, automation, or Lean Six Sigma
are highly valued.
What We Offer The opportunity to join a
fast-growing company with international expansion projects
across LATAM and Asia. A chance to lead a
key executive function
, with direct visibility in the global strategy. The responsibility to
transform and scale operations
with a digital and innovative approach. A multicultural, dynamic, and challenging environment.
Location :
Guadalajara, Jalisco / 100% onsite work.
If you meet this profile and want to play a leading role in the
global expansion of a forward-looking financial company
, apply directly through this platform by submitting your CV.
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Global • Mexico City, Mexico