Global Operations Director

A fast-growing and expanding international company is seeking its next Global Operations Director. About the Company We are a

financial services company

in a stage of rapid growth and international expansion, with a strategic presence in

LATAM and Asia

• . Our purpose is to transform the way financial services operate by driving

digitalization, automation, and artificial intelligence

, delivering safer, more efficient, and scalable solutions to our clients. We are at a pivotal moment : strengthening our global structure to consolidate

high-volume 24 / 7 operations

, ensuring that every operational decision translates into real value for both the business and our customers.

Role Mission The

Global Operations Director

will be responsible for

designing, leading, and scaling the company’s international operations across LATAM and Asia

, ensuring the continuity, efficiency, and resilience of high-volume transactional structures.

This leadership role will not only guarantee operational excellence but will also drive

digital transformation and process automation

, applying AI to optimize costs, turnaround times, and customer experience.

Key Responsibilities Lead international operations on a

24 / 7 basis

, overseeing

10,000+ daily transactions

under strict security and compliance standards. Drive

digital transformation and automation projects

, applying AI (RPA, ML, Big Data) to operational processes. Ensure the

continuity and scalability

of operations in LATAM and Asia, leading high-performing multicultural teams. Optimize processes by improving efficiency, profitability, and response-time metrics. Collaborate closely with the

C-Suite

to align operational strategy with the company’s global vision. Guarantee financial discipline in operations with direct impact on

EBITDA and sustainability

✅ Candidate Profile 15+ years of experience in operations, preferably within

financial services, insurance company, banking, or fintech

COO, Operations Director, Deputy Director of Operations, or Senior Operations Manager

high-scale transactional operations (10k+ daily)

financial analysis, cost optimization, and strategic business vision

central operations

Spanish–English

(a third language is a plus). MBA or Master’s in Finance, Economics, Business Administration, or related fields; certifications in

AI, digital transformation, automation, or Lean Six Sigma

are highly valued.

What We Offer The opportunity to join a

fast-growing company with international expansion projects

across LATAM and Asia. A chance to lead a

key executive function

, with direct visibility in the global strategy. The responsibility to

transform and scale operations

with a digital and innovative approach. A multicultural, dynamic, and challenging environment.

Location :

Guadalajara, Jalisco / 100% onsite work.

If you meet this profile and want to play a leading role in the

global expansion of a forward-looking financial company

, apply directly through this platform by submitting your CV.

Please help us share this post to reach the best global talent.