Senior Customer Quality Engineer

Education : Bachelor’s degree in Engineering, Quality Management, or related field (Master’s degree preferred).

Experience :

• 7+ years of experience in quality engineering, with a focus on customer-facing roles in manufacturing or engineering environments.
• Proven track record of successfully resolving complex customer quality issues and driving quality improvements.
• Extensive experience with quality management systems, customer audits, and regulatory compliance.

Skills :

• Advanced knowledge of quality management tools such as Six Sigma, FMEA, 8D, 5-Why, and statistical process control (SPC).
• Strong leadership, communication, and negotiation skills, with the ability to build strong relationships with customers and internal teams.
• Proficiency in data analysis, root cause analysis, and quality software systems.
• Solid understanding of industry standards and regulations (ISO 9001, IATF 16949, or equivalent).
• Ability to manage multiple projects and prioritize work in a fast-paced environment.

Certifications :

• Certified Quality Engineer (CQE), Six Sigma Green Belt, or other relevant quality certifications preferred.

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