Clinical Services Manager

Manager, Clinical Service LinesLocation : Onsite - Guadalajara, Jalisco, Mexico Job Description : We ´re seeking a Manager, Clinical Service Lines to lead, optimize, and expand clinical support functions across multiple sites.

This role is ideal for a healthcare operations leader with a strong background in financial management, service line expansion, and talent development.The ideal candidate is bilingual (English / Spanish), experienced in managing cross-functional healthcare teams, and has a passion for operational excellence and improving patient support services.Key Responsibilities : Lead and manage clinical support operations, including revenue cycle, coding, and clinical documentation teams.Drive performance improvements and cost optimization across multiple service lines and sites.Manage budgets, P&L, and financial targets.Collaborate with internal and external stakeholders to improve client satisfaction and service delivery.Implement process improvement methodologies (Lean, Six Sigma, etc.) for operational efficiency.Support strategic planning for service line growth and clinical excellence.Ensure compliance with relevant regulations and data privacy standards (e.g., HIPAA).

Oversee workforce planning, training, and development for large, diverse teams.

Qualifications : Bachelor's degree in healthcare administration, business administration, public health, or a clinical discipline.Medical Degree (MD), or Master's (MHA, MBA, MPH, Nursing Administration) preferred.8–10 years of leadership experience in healthcare operations.Strong financial and budget management experience, including P&L responsibility.Clinical background (e.g., MD, nurse, or allied health professional) is a plus.Project and process management expertise; Lean Six Sigma certification is a plus.Excellent stakeholder and client management skills.Proven ability to manage large, high-performing teams in dynamic environments.Bilingual : Fluent in English and Spanish (required)