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Clinical Services Manager

Clinical Services Manager

GraceMark SolutionsGuadalajara, Jalisco, Mexico
Hace 4 días
Descripción del trabajo

Manager, Clinical Service Lines

Location : Onsite - Guadalajara, Jalisco, Mexico

Job Description :

We´re seeking a Manager, Clinical Service Lines to lead, optimize, and expand clinical support functions across multiple sites. This role is ideal for a healthcare operations leader with a strong background in financial management, service line expansion, and talent development.

The ideal candidate is bilingual (English / Spanish), experienced in managing cross-functional healthcare teams, and has a passion for operational excellence and improving patient support services.

Key Responsibilities :

  • Lead and manage clinical support operations, including revenue cycle, coding, and clinical documentation teams.
  • Drive performance improvements and cost optimization across multiple service lines and sites.
  • Manage budgets, P&L, and financial targets.
  • Collaborate with internal and external stakeholders to improve client satisfaction and service delivery.
  • Implement process improvement methodologies (Lean, Six Sigma, etc.) for operational efficiency.
  • Support strategic planning for service line growth and clinical excellence.
  • Ensure compliance with relevant regulations and data privacy standards (e.g., HIPAA).
  • Oversee workforce planning, training, and development for large, diverse teams.

Qualifications :

  • Bachelor’s degree in healthcare administration, business administration, public health, or a clinical discipline.
  • Medical Degree (MD), or Master’s (MHA, MBA, MPH, Nursing Administration) preferred.
  • 8–10 years of leadership experience in healthcare operations.
  • Strong financial and budget management experience, including P&L responsibility.
  • Clinical background (e.g., MD, nurse, or allied health professional) is a plus.
  • Project and process management expertise; Lean Six Sigma certification is a plus.
  • Excellent stakeholder and client management skills.
  • Proven ability to manage large, high-performing teams in dynamic environments.
  • Bilingual : Fluent in English and Spanish (required)
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    Clinical Manager • Guadalajara, Jalisco, Mexico