General Manager - Clinical Services

The client is looking at hiring a General Manager - Clinical Services for their team at Guadalajara, Mexico.

Role Description :

Lead 3-5 direct reports, 150-250 total reports and manage P&L across multiple sites in a country, lead client interactions during key review meetings, oversee business delivery, drive initiatives for operational efficiency & talent management and collaborate with vertical leads on long-term initiatives.

Academic and professional background :

• Healthcare Operations : 11 years in leadership roles managing clinical support functions (e.g., revenue cycle, clinical documentation)
• Academic Qualifications : Bachelor’s degree in healthcare administration, business administration, public health, or clinical discipline. OR a candidate with a Medical Degree (MD) from a recognized university, a Master’s Degree : MHA, MBA, MPH, or a master’s in nursing administration
• Clinical Knowledge : Experience as a licensed clinician (e.g., MD, nurse or allied health professional)
• Financial and P&L Management : Proven experience optimizing budgets, managing costs, and handling P&L across multiple sites
• Process & Project Management : Expertise in process improvements, project management, service line expansion and experience with Lean Six Sigma or similar methodologies
• Client & Stakeholder Management : Track record in managing client relationships and improving satisfaction
• Talent Leadership : Experience leading large teams, managing talent development, and addressing workforce challenges like attrition
• Regulatory Knowledge : Familiarity with healthcare compliance and data privacy regulations (e.g., HIPAA).