Information Security Advisor (Sentinel)

The Information Security Advisor (Sentinel) role at Trustwave, A LevelBlue Company, focuses on providing leadership and hands-on guidance for security initiatives across designated customer accounts.

About Trustwave

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can’t and respond quicker than others can to protect against the devastating impacts of cyberattacks. We’re a world-class team of cyber consultants, threat hunters and researchers serving clients in 96 countries. At Trustwave, you can learn alongside the best, make a personal impact on a global scale, and solve new challenges every day. Learn more about us at https : / / www.trustwave.com.

Duties

• Provide a single point of contact to the account management and delivery teams for all operational security related activities for the customer account. Maintain and oversee relationships for all delivery organizations providing security support.
• Manage the implementation of the Security Agreement. Proactively drive operational compliance on the account. Provide in-house consultancy on information risk management matters and advise on the implementation of security controls on the Account.
• Oversee the implementation and management of operational security activities, processes and policies as required (e.g. Security Incident Management Process).
• Track and assist in the management of the resolution of reported operational security issues. Recommend actions, review plans and monitor progress of remedial actions. Manage to resolution security risks identified as a result of reviews and audits, changes in Trustwave or customer environment, changes in operating practices or processes, or changes in technology.
• On a regular basis (recommended at least monthly), meet with the account team to review security status, risks, issues, incidents, outstanding activities, and current / planned changes.
• Provide informal security assessments for Trustwave delivered processes or architectures to ensure contractual requirements for information risk management and security controls are satisfied. Regularly review the delivery environment of the account to identify security risks to Trustwave or the customer.
• Participate in change control activities for changes that may impact the customer’s security posture.
• Serve as a dedicated focal point for managing security or anti-virus incidents in the customer’s environment.
• Provide security-related education to ensure security awareness and knowledge of customer applicable security policies and processes; answer questions and concerns regarding these policies and processes.
• Identify opportunities to improve security. Research new security technologies and practices and recommend additional security services as required.
• Offer executive-level presentations for the account or client management and proactively keep Trustwave senior leadership informed of account concerns.

Skills and Qualifications

Must have advanced skills / knowledge in several of the following areas :

Understanding

Technology Experience

Skills

Requirements

Education

This is a remote opportunity open to anyone legally authorized to work in Mexico. Guided by our flexible workplace philosophy, Moments That Matter, people gather in the office when in-person interaction is most impactful; full-time remote employees may be asked to travel occasionally based on the needs of the team and the business.

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

To All Agencies : Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and must be assigned the specific requisition to which they submit resumes by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and, if a candidate is submitted outside of this policy and hired, no fee or payment will be paid.

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