Customer Service Professional

Our ideal candidate is a people person who loves solving issues and providing excellent customer service.Responsibilities : Manage orders from start to finishCoordinate delivery and logistics effortsCommunicate with customers via phone, email, and chat platformsProvide expert answers about our products, pricing, and availabilityCollaborate with internal teams to meet customer needsEnter data into various systemsRequirements : Bachelor's degree in Business, Office Administration, or related field (desired)1-3 years of relevant work experienceExceptional phone etiquette and strong verbal, written, and interpersonal skillsAbility to multitask, prioritize, and organize work efficientlyProficiency in MS Office, especially Excel, databases, and chat software