Job Title : Customer Service Ambassador As a Customer Service Ambassador, you will be the primary point of contact for customers, providing timely and effective solutions to their inquiries and concerns.
Key Responsibilities : Communicate with customers via phone, email, and chat platforms to resolve issues and provide product information.Utilize knowledge of products, pricing, and availability to answer customer questions accurately and efficiently.Collaborate with internal departments to ensure seamless delivery of customer needs and expectations.Perform data entry tasks in various systems to maintain accurate records and meet reporting requirements.
Qualifications : A minimum of 1-3 years' experience in a related field or customer-facing role.Excellent communication and interpersonal skills, with the ability to adapt to diverse customer personalities and preferences.Ability to multitask, prioritize tasks, and manage multiple projects simultaneously.
What We Offer : A dynamic and supportive work environment that fosters growth and development.Ongoing training and opportunities for advancement.A competitive compensation package and benefits.
How to Apply : Review our job description carefully to ensure it aligns with your skills and experience.Submit your application, including your resume and a cover letter outlining your qualifications and interest in the position.Our team will review your application and contact you to schedule an interview if your qualifications match our requirements.
Customer Service • Guadalajara, Jalisco, México