Global Support & Operations Account Manager Mexico City, Mexico

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow.

The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design.

It embraces first-party advertising and a relentless approach to innovation.

RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

You Will :

• Cooperation with big brands from the e-commerce market in Mexico;
• Regular meetings with top clients to ensure premium customer service;
• Execute customer communications – personally and via telephone, video-calls or email, in line with standards and processes;
• Respond to customer requests and inquiries in a professional and timely manner;
• Responsible for customer success and long-term relationship of bigger accounts;
• Provide specific information regarding company's services and products;
• Assist customers in the process of launching ad campaigns;
• Develop and maintain in-depth product knowledge;

Data improvement and optimization.

Desired Experience :

Fluency in Spanish and English.

We Offer :

Chance to be a part of a team which shapes the future of online marketing globally.

Attractive salary plus a bonus system.

Apply now!

You don't need to tick every box to apply.

If you are passionate about digital marketing, send us your CV, and we'll review it.

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