PTP Platform Deployment Specialist

Overview

Direct message the job poster from Genpact

Responsibilities

• Ensure the deployment of the Global Business Platform.
• Assist in performing As Is analysis during Solution Identification phase.
• Collect required information for the Change Impact analysis and facilitate impact analysis execution and resolution. Assist in closing gaps between “as is” and “to be” situations.
• Provide expert knowledge of the subject area and the project methodology.
• Write and review level 5 Standard Operating Procedures (SOPs).
• Support development of User Acceptance Test (UAT) scenarios and test scripts.
• Support and coordinate User Access Testing (UAT).
• Develop and coordinate communication materials related to New Ways of Working.
• Identify training needs and conduct trainings for end users.
• Provide inputs for Toll Gate decks (milestones). Log risks and issues that appear during configuration, training or other activities and follow through on resolution of those issues.
• Perform analysis during Ramp-up phase and propose corrective actions.
• Identify improvement opportunities and integrate best practices for future resolution.
• Capture lessons learned and best practices from each implementation and integrate them into future impact resolution / improvement roadmaps.
• Ensure adequate hand over to Business as Usual (BAU) after Stabilization phase.

Minimum required Skills

Specific Functional Skills

Seniority level

Associate

Employment type

Full-time

Job function

Finance

Industries

Information Services

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