Engineer – Collaboration Services Platform Specialist

Job Summary

Join Cummins as an Engineer – Collaboration Services Platform Specialist , a strategic technical role responsible for shaping the architectural vision and platform implementation for modern collaboration services. You will work across Microsoft 365, Zoom, SharePoint, Adobe, and other platforms to deliver scalable, secure, and user‑centric solutions that power productivity across the global organization. This hybrid role blends systems architecture, DevOps, platform administration, and business alignment to continuously evolve our digital workplace ecosystem.

Key Responsibilities

• Resolve end‑user issues across collaboration services products such as Microsoft 365, Teams, Zoom, Box, Adobe, etc.
• Manage and optimize platforms including Microsoft 365, Zoom, Adobe, and Box.
• Lead platform modernization initiatives and integrations to provide a seamless and scalable digital workplace experience.
• Troubleshoot and resolve end‑user issues, including license assignments, inactive accounts, and system access, achieving high standards of user satisfaction.
• Implement monitoring systems and automated alerting to proactively manage system health in collaboration with enterprise monitoring teams.

Qualifications

Core Competencies

Education

Experience

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