Order Parts Management Specialist

Job OverviewA snapshot of your day in this role involves managing customer order activity throughout the order fulfillment cycle, analyzing and resolving non-standard problems, collaborating with various departments to address customer issues, and acting as an escalation point for order-related issues.Manage customer orders, communicating with customers regarding status, changes, or delays, and responding to inquiries effectively.Utilize excellent verbal and written communication skills to analyze and resolve complex customer issues using established procedures.Collaborate with departments and management levels to address customer concerns, serving as a facilitator for multi-disciplinary teams.Act as an escalation point for order-related issues, demonstrating problem-solving expertise and contributing innovative solutions to enhance existing processes.About Our CompanyWe are a leading energy technology company that develops energy systems for a sustainable future.

Our global team is committed to making reliable, affordable, and sustainable energy a reality by pushing the boundaries of innovation.