Customer Service Representative Job Opportunity
This is a key role where you will handle various customer calls and fulfill customer needs for satisfaction.
- To be successful, you should have excellent interpersonal and communication skills. Additionally, attention to detail, teamwork, and results orientation are essential.
The ideal candidate should possess the following qualifications :
A high school diploma or equivalent (a Bachelor's degree is preferred)Related experience in customer service of 1-3 years with a strong background in quoting, logistics, etc.Proficiency in SAP, Excel, and English at an advanced levelYour main responsibilities will include :
Enter customer orders into SAP with high accuracyProcess quote entries and sales orders, manage order tracking and fulfillmentAnswer incoming calls to assist with customer requests, provide updates, and address concerns promptly and accuratelyManage pricing requests and product availability using SAP and Smartsheet ApplicationsYou will be working closely with other teams and contributing to a positive work environment. If you are looking for a new challenge that utilizes your skills and experience, please apply.