Entry Level Customer Service Position

Job Title : Customer Service RepresentativeDescriptionWe are seeking a skilled and detail-oriented customer service representative to join our team.

In this role, you will be responsible for providing exceptional customer experiences through timely and effective issue resolution.Required Skills and QualificationsA recent graduate or about to graduate with a related degree in Administration, International Business / Relations, Logistics, or similar field.Advanced conversational English is mandatory.Excellent attention to detail and analytical skills are required.Experience with ERP systems (SAP, Oracle, etc.) is a plus.Key ResponsibilitiesCreation and modification of sales orders (Direct and Indirect).

Order validation and error resolution in uploads.Coordination of physical and digital returns.Adjustments in quantities, addresses, priorities, and transportation.Collaboration with internal teams (Sales Representative and Fulfillment).

BenefitsThis full-time position offers a hybrid work mode and the opportunity to work in a dynamic and supportive environment.

We offer competitive compensation and benefits packages, as well as opportunities for growth and professional development.Why Join Us?

We value our employees and strive to create a positive and inclusive work environment.

Our company culture emphasizes teamwork, innovation, and excellence.

If you are passionate about delivering exceptional customer experiences and joining a talented team, we encourage you to apply.