Senior Account Manager

Senior Account Manager – Digital Marketing Agency

Location : Remote

We’re looking for a highly organised, proactive, confident and strategic Account Manager to join our fast-paced agency environment. You’ll be responsible for managing a portfolio of clients, owning the day-to-day relationship, and ensuring projects are delivered seamlessly and profitably. This role requires someone with a strong grasp of the digital marketing landscape, who can confidently support strategy, execution, and communication across various departments.

Key Responsibilities

• Act as the primary point of contact for a portfolio of client accounts, building and maintaining strong, strategic relationships.
• Lead day-to-day communication between clients and internal teams (creative, digital, development, media), ensuring clarity, alignment, and timely delivery.
• Translate client needs into clear briefs, timelines, and deliverables across the business.
• Oversee the execution of digital projects including website development, paid media, social media, email marketing, content, and design deliverables.
• Demonstrate a strong understanding of digital marketing fundamentals : Website Design & Development, SEO, Google Ads, Meta Ads, Social Media, and UX / UI principles.
• Understand and apply basic marketing strategy frameworks to support campaign development, messaging hierarchy, and audience segmentation.
• Assist the sales and leadership teams with new business development — including preparing pitch decks, supporting proposals, and participating in client pitch meetings.
• Maintain project profitability through time tracking, scope management, budget awareness, and recon processes.
• Identify growth opportunities within accounts and propose value-add solutions.
• Deliver clear, constructive feedback and communication to clients and internal teams, ensuring high-quality output and smooth execution.

Requirements

Why Join Us?

We’re a collaborative and high-performing agency focused on doing meaningful work that delivers real results. You’ll have the opportunity to work with a supportive team, exciting clients, and develop your skills across strategic, creative, and performance-driven marketing.

We are an equal opportunity employer and are committed to creating an inclusive, supportive environment for all.