Customer Support Specialist

Customer Support Specialist Role

We are seeking an exceptional individual to join our team as a Customer Support Specialist. This role involves providing top-notch support to customers via various channels, ensuring their queries are resolved efficiently and effectively.

• Key Responsibilities :
• Communicate with customers via phone, email, and chat to resolve their issues promptly.
• Provide accurate and knowledgeable responses to customer inquiries about products, pricing, and availability.
• Collaborate with internal departments to meet customer needs and deliver excellent service.
• Perform data entry tasks in multiple platforms to maintain accurate records.

Requirements :

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