Customer Support Associate
The ideal candidate is a skilled communicator who takes pride in delivering exceptional customer experiences.
Key responsibilities include :
- Customer Interaction : Respond to customer inquiries via phone, email, and chat while maintaining a professional demeanor.
- Product Knowledge : Provide accurate information about products, pricing, and availability to ensure customer satisfaction.
- Team Collaboration : Work closely with internal departments to resolve customer issues efficiently.
- Data Entry : Accurately record customer interactions and sales data in various platforms.
Requirements :
Experience : At least 1-3 years of relevant work experience in customer-facing roles.Communication Skills : Possess excellent verbal, written, and interpersonal skills to effectively communicate with customers and colleagues.Organizational Skills : Demonstrate ability to multitask, prioritize tasks, and maintain a high level of productivity.We Offer :
A dynamic and supportive work environment that fosters growth and development. Our team is committed to excellence and strives to deliver exceptional results.