Groups and Events Manager

Overview

Maroma is looking for an experienced and passionate Groups and Special Events Manager to join our esteemed team at one of our luxury properties. As the Groups and Events Manager, you will be responsible for overseeing all catering operations, ensuring the highest standards of service, and managing all aspects of event execution. Your role will involve collaborating closely with clients to understand their needs and delivering tailored solutions that meet and exceed expectations. This position will require excellent communication and organizational skills, as you will oversee large-scale events while ensuring attention to detail and operational excellence.

Responsibilities

• Planning, coordinating logistics and execution for special events (weddings and groups), including menu selections and staffing.
• Developing and implementing catering service standards, ensuring exemplary guest experiences.
• Leading the catering team in all functions, providing mentorship, training, and support.
• Collaborating with sales and events teams to ensure seamless execution of events and client satisfaction.
• Building and maintaining relationships with clients and partners, providing exceptional customer service.
• Conducting regular meetings with team members to discuss performance, feedback, and continuous improvement.

Qualifications

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