Connectivity and Onboarding Manager

JOB DESCRIPTION :

Hotelbeds Operations is determined to increase the Hotelbeds portfolio of new producing hotels. Different technological solutions have been developed to accelerate lead conversion and automate the onboarding. The Connectivity and Onboarding Manager (C&A) with a

dedicated focus on compliance supervision of new hotel accounts of strategic large accounts.

Main Tasks :

• Optimize the conversion of new leads
• Chain specialist ensuring the completion of the technical and commercial onboarding, leading to a Ready to sell status
• Assist hotels and chains in the ARI mapping process to reduce timescales, via channel manager or connectivity, including SynXis, including sharing extranet credentials and contract code details necessary for mapping
• Promote and maximize central framework agreements : persuade hotel decision-makers to adopt and optimize the rate plans and commercial terms negotiated by the central framework team. Effectively communicate the benefits of various rate plans, including yieldable and higher commission rate options, to maximize hotel exposure and sales potential.
• Responsible for the content completion and accuracy needed for the correct client mapping : room names, PMS codes, images, description,
• Commercial onboarding : Monitoring initial performance to ensure correct set-up and payment facilities
• Offboarding to respective commercial teams with a detailed handover plan, including commercial agreement and expectation, contact person, potential challenges (design handover plan)

Time Allocation (expected, subject to periodicity) :

How we Measure Success :

Requirements & Skills :

At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference