Content Moderator

💸 Up to 21,000 USD salary on a full time, contractor contract

🌎 Fully remote working!

✨ Working with globally recognisable brands in US Entertainment

💻 Working with the latest hardware, tech stack and tools

🏋️ Access to benefits (country dependant 🌎)

Who We Are

At Storm Ideas, we supercharge the digital presence of some of the biggest names in US TV and entertainment. Since 2008, our international team has delivered bold, forward-thinking solutions for globally recognised clients.

Whether we're building innovative products, producing high-impact social content, or designing smarter ways for our partners to work—we’re right at the cutting edge of creativity, technology, and automation.

Embracing Future-Facing Technology

Emerging technologies like Artificial Intelligence present exciting opportunities for us and our clients. As the world adapts, we’re committed to safely exploring the potential advantages of AI, integrating it thoughtfully into our work where possible, and one day guiding our clients through new possibilities when they’re open and ready for them. By tapping into our creativity, expertise, and collaboration, we aim to embrace its potential together. Our vision relies on people who are curious about this technology and excited to take on this challenge!

What You’ll Make Happen

• Working in a dual capacity across Content Moderation and Customer Care, covering all the below responsibilities
• Reviewing fan activity on official US TV network social accounts, including Facebook, Instagram, Twitter, TikTok and more
• Recommending any actions needed on user’s comments and messages, in accordance with our client’s moderation guidelines
• Fully immersing yourself in all aspects of each TV show, e.g. show announcements, social accounts, fan culture
• Analysing fan sentiment for client reports
• Moderating fan-written movie reviews on a high-traffic app
• Responding to queries and providing technical support to users of both a high-traffic app and a subscription-based service in a timely manner
• Monitoring and replying to app store reviews for high-traffic apps
• Reviewing entries to various sweepstake competitions
• Appropriately communicating any issues or queries with the client social media strategy

Your Expertise

What It’s Like to Work Here

Cutting-Edge Tools & Tech

Work with the latest hardware and software—Windows or Mac—so you're always set up to succeed.

Ideas Welcome, Always

We don’t just say we’re open to ideas—we act on them. Your insights can shape how we work across the company.

Fast, Agile, Adaptive

We move like a start-up but with the backing of a larger team. Quick decisions and a responsive culture are the norm.

Incredible Team, Global Reach

Join an international crew of 175+ passionate, talented people. We hire for skill, drive, and authenticity—just be yourself.

Remote-First & Flexible

Fully remote within Mexico. We are looking for people who can work 5am - 1 : 30pm PST, Wednesday – Sunday.

BENEFITS

IMMEDIATE BENEFITS

AFTER 3 MONTHS

AFTER 1 YEAR

RECRUITMENT PROCESS

First, you will receive questions to self-record a video response.

We will then invite you to an interview (60 minutes via MS Teams). During the meeting, Bekah, our Senior Moderation Strategy Manager, and Alyssa, our Junior Moderation Strategy Manager, will get to know you and try to understand if you’d be a good fit for the role, and at the same time answer all your questions.

And that’s it!

Not sure if you tick every box? Apply anyway—we care more about your potential and mindset than a perfect match.