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Customer Engineering Manager Mexico City (México)
Lufthansa Technik Component ServicesCiudad de México, Ciudad de México, MexicoHace 20 días
Tipo de contrato
- Teletrabajo
Descripción del trabajoEducation opportunities Hybrid working possible Life Insurance Flight privileges Discounts / shopping Paid maternity and paternity leave Healthcare Flexible working hours Development programs / Training opportunities Flex Holidays High school diploma / GED required College degree / vocational training required Bachelor's degree required 3-4 years Aviation MRO Engineering Language : Fluency in English and Spanish required; German desirable Industry knowledge : Component / System Engineering; Sales / Customer Service (MRO); General Airworthiness Authority knowledge; Air Carrier Maintenance Programs (CAMP) Computer Skills : MS Office & SAP as user Personal competences : Excellent analytical skills; detail oriented; communication; quality consciousness; customer service Environmental Influences : Willingness to travel; manage time pressure and high stress; CV / Resume required; legal work permit in Mexico; relocation assistance may be provided; Hybrid model (Remote / Onsite) Associate Full-time Industries : Airlines and Aviation
Customer Engineering Manager Mexico City (México)
Join the Customer Engineering Manager Mexico City (México) role at Lufthansa Technik Component Services.
Overview
Are you ready to soar to new heights in your career? Do you want to help us revolutionize aviation technology? If you are passionate about delivering exceptional customer experience and tackling complex technical challenges, this is your chance to take off.
Responsibilities
- Define and manage technical / engineering strategy
- Conduct proactive technical analysis of NFF, low TSI, non-routine issues and define KPIs
- Manage all technical inquiries, acting as the interface between the customer and LHT engineering
- Translate customer maintenance programs and requirements into LHT processes
- Provide regular customer reporting (reliability, rogue, quality, warranty)
- Prepare and lead technical review meetings with the customer
- Present LHT / LTCS (technical) improvements to customers
- Work with various software systems and E-tools to research and collect maintenance data
- Input data in EDP systems in compliance with LHT procedures
- Process documentation according to instructions and procedures
- Perform support functions and deputized duties as directed
Benefits
Requirements
If you are ready to Take-Off with us, know more about the requirements :
Education
Professional Experience
Technical Competencies and Other Prerequisites
Seniority level
Employment type
Job function
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Mexico City Mexico • Ciudad de México, Ciudad de México, Mexico
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