Solutions Engineering Manager

What you’ll do

As a Solutions Engineering (SE) Manager for the LATAM region at Cloudflare, you will lead a cross-functional team responsible for supporting the full sales lifecycle and delivering technical excellence across our customer base. This leadership role demands a blend of technical expertise, strategic thinking, and strong interpersonal skills to drive business growth in partnership with the Sales organization.

You will manage a geographically distributed team of Solutions Engineers (SEs) located across the US and Mexico, providing coverage for all LATAM countries. Your team will work closely with Enterprise, Mid-Market, and Public Sector Sales teams, as well as other GTM teams including extended organizations such as Professional Services, Customer Success and Channel teams, to ensure customers fully realize the value of Cloudflare’s solutions.

Responsibilities

• Lead and mentor a high-performing team of SEs supporting LATAM customers and prospects.
• Collaborate with Sales leadership and other GTM teams to develop and execute regional growth strategies.
• Align SE activities with Sales, Customer Success, and Product Management teams to ensure a seamless customer experience.
• Ensure the team effectively communicates the value and technical capabilities of Cloudflare’s products.
• Drive best practices in technical discovery, solution design, and product demonstrations.
• Support recruiting, onboarding, and career development of SE team members.

Requirements

Desirable Skills, Knowledge and Experience

Cloudflare values diverse professional backgrounds across its Solutions Engineering team—from financial consulting and software development to product management and customer support. We are committed to building a team that reflects a variety of experiences and perspectives, united by curiosity and passion for technology.

We are looking for individuals who :

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Equal Opportunity and Accessibility

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA / Veterans / Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples include changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact hr@cloudflare.com.

Apply for this job

This position is based in Mexico City, do you live in Mexico City or are you willing to relocate?

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