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System Engineering Manager...
System Engineering Manager...HCLTech • Mexico City, Mexico, MX
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System Engineering Manager...

System Engineering Manager...

HCLTech • Mexico City, Mexico, MX
Hace 19 días
Descripción del trabajo

HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion.

Why Us

  • We offer End-to-end digital transformation expertise that helps clients from strategy through execution.
  • We work with the biggest brands, offering the opportunity to be a part of industry-leading work We are invested in your growth, offering learning and career development opportunities at every level to help you find your spark
  • We offer freedom and flexibility on the job, empowering our employees to make decisions
  • We offer a virtual-first work environment, promoting a good work-life balance and real flexibility Our company is extremely diverse with representation of 165 nationalities
  • We offer the opportunity to work with colleagues across the globe
  • We offer comprehensive benefits for all employees
  • We are a certified great place to work and a top employer in 25 countries including Romania, offering a positive work environment that values employee recognition and respect

System Engineering Manager

The Manager, Systems Engineering is a mission focused individual that leads a team of professionals committed to running core infrastructure systems at scale. The Systems Engineering team designs, implements, and maintains IT infrastructure services that operate on-premises and in the cloud. This role ensures consistent staff development by leveraging existing skills within the team as well as developing the skills necessary to ensure staff professional progress. A natural curiosity, the ability to perceive difficult problems as hurdles that can be overcome, along with an outward positive attitude are critical to ensuring success within this role. Applications necessary for the eradication of cancer and the suffering it causes depend on the infrastructure systems and services managed by this team, and the person in this role both understands and can effectively articulate that fact.

Essential Duties

  • Lead the delivery of systems such as backups, restores, system recovery, server OS patching, DNS, DHCP, Cellular DAS, Active Directory, and others.
  • Collaborate with partners across IT and other business functions to align technology solutions with business strategies.
  • Plan, design, and deliver projects to integrate systems from mergers and acquisitions onto standard platform(s) of medium complexity that may expand across business units.
  • Implement operating policies, processes, and procedures for the team.
  • Develop and maintain a technology roadmap to deliver the global business vision.
  • Ensure delivery of infrastructure and services which provides platform stability and performance.
  • Ensure adequate system monitoring and reporting is established for assigned systems.
  • Guide the evaluation of new technology solutions, make product selections, and lead implementations.
  • Assist in developing and managing an annual budget of the platforms the team is responsible for delivering.
  • Stay informed of technology industry trends and solutions to analyze for possible application into the environment.
  • Manage vendor contracts, licenses, renewals, and corresponding statements of work.
  • Work with other IT management and staff to develop and maintain standards, processes, and documentation.
  • Supervise staff; including, but not limited to, organizing and prioritizing work, writing and conducting performance reviews, training and development, and managing work performance.
  • Communicate goals clearly to employees to ensure understanding and success in achieving them.
  • Motivate and inspire employees to do their best work through coaching.
  • Maintain morale and support employee engagement initiatives.
  • Participate in on-call activities to support the team.
  • Other duties as assigned.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company’s Quality Management System policies and procedures.
  • Maintain regular and reliable attendance.
  • Ability to act with an inclusion mindset and model these behaviors for the organization.
  • Minimum Qualifications

  • Experience managing infrastructure and infrastructure services.
  • Experience working in health care, biotechnology, or other similarly regulated environments.
  • Experience working in Azure, AWS, or other cloud services platform.
  • Experience directly or indirectly leading people or leading technical teams or as a technical subject matter expert.
  • Ability to communicate complex technical concepts easily to technical and non-technical people.
  • Preferred Qualifications

  • Experience working in an environment leveraging both Microsoft and Linux-based operating systems.
  • Experience working in Azure, AWS, or other cloud services platform.
  • Familiarity with Cellular DAS.
  • What we offer

  • 12 vacation days
  • Meal Support
  • Saving Fund
  • Multinational colleagues & projects
  • Health & Life insurance for you and your family
  • 30 days Christmas bonus
  • For latest updates, follow our page : https : / / www.linkedin.com / showcase / hcltech-mexico /

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    Engineering Manager • Mexico City, Mexico, MX

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