OpenStack Engineering Manager

Overview

OpenStack Engineering Manager at Canonical (BootStack team). This globally remote role leads engineers who design, build, and operate modern distributed systems on private infrastructure for customers, including technologies such as Kubernetes and OpenStack. You will manage day-to-day managed services, including customer service management, operations, and ongoing product improvements, collaborating with customers, product engineering, and operations.

The BootStack team provides managed services for customer environments; you will oversee day-to-day operations and ensure alignment with strategy and execution. Location : this is a globally remote role.

Responsibilities

• Manage a growing engineering team to optimise the quality and velocity of both development and operations
• Identify and measure team health indicators
• Implement disciplined engineering and operations processes
• Represent the BootStack team with respect to stakeholders, customers, and external teams
• Ensure proper team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with customer deployments around the globe
• Deliver quality managed services in a consistent, timely manner

Qualifications

What we offer

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Equal opportunity

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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