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Senior Demand Generation Manager, Partners

Senior Demand Generation Manager, Partners

Customer.ioMexico
Hace 1 día
Tipo de contrato
  • Teletrabajo
Descripción del trabajo

Senior Demand Generation Manager, Partners

Over 7,500 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

We’re looking for a strategic and hands-on partner marketing leader to help scale our growing partner ecosystem — from technology integrations and agencies to marketplaces and regional programs. As our Senior Demand Generation Manager, Partners , you’ll build and lead go-to-market programs that drive real pipeline growth and revenue through collaboration with our partners.

You’ll work closely with our VP of Demand Generation , VP of Global Partnerships , and cross-functional teams across sales, marketing, and product to design scalable programs that bring Customer.io’s partner vision to life. This is an opportunity to shape how we grow with — and through — our partners, and eventually build a high-performing partner marketing team from the ground up.

What we value

  • Collaboration over silos. You thrive on working across teams, building trust, and making partners feel like part of the crew.
  • Data with heart. You use analytics to tell stories and drive decisions — not just to report numbers.
  • Bias for action. You’re comfortable testing, iterating, and improving fast rather than waiting for perfect.
  • Clear communication. You simplify complexity and make everyone around you more effective.
  • Growth mindset. You see ambiguity as opportunity and are energized by building new things from scratch.

What you’ll do

Strategic planning & growth

  • Develop and lead our global partner marketing strategy, spanning technology, marketplace, agency, and regional partnerships (with a focus on EMEA).
  • Partner with the VP of Partnerships to identify high-impact opportunities and build go-to-market plans that drive mutual success.
  • Create quarterly roadmaps with clear KPIs, resource plans, and measurable outcomes.
  • Build scalable workflows to manage partner requests, campaigns, content, and events efficiently.
  • Design and launch targeted partner recruitment campaigns — from affiliate networks to marketplace integrations.
  • Develop clear, compelling “better together” stories that highlight the value of our joint solutions.
  • Manage multi-channel, multi-stakeholder campaigns that bring together internal teams, partners, and vendors.
  • Track and optimize partner-influenced pipeline using data-driven attribution and performance insights.
  • Marketing operations & analytics

  • Build reporting frameworks that surface partner performance, ROI, and roadmap progress.
  • Automate partner onboarding, nurturing, and activation workflows.
  • Create dashboards and predictive models to forecast partner pipeline and conversion.
  • Continuously refine processes for campaign launches, creative approvals, and partner marketing requests.
  • Act as the bridge between marketing, partnerships, and sales — aligning programs that drive shared goals.
  • Partner with content, events, and brand teams to ensure consistent messaging and experience across all partner touchpoints.
  • Build strong relationships with key technology and agency partners to co-create campaigns and tell joint success stories.
  • Present results and strategy updates to executive leadership.
  • What success looks like

  • Pipeline impact : $4M+ in partner-sourced pipeline annually.
  • Partner growth : 50+ new, high-quality partners each year.
  • Campaign conversion : 25%+ conversion rate on partner recruitment campaigns.
  • Regional expansion : Successful launch of localized EMEA partner marketing programs.
  • Efficiency : 50% reduction in partner request turnaround time.
  • About you

    You’re a data-driven marketer who thrives on building programs from scratch and seeing them scale. You know how to turn complex partner ecosystems into simple, impactful growth engines — and you love collaborating across teams to make it happen.

    Experience

  • 5+ years of B2B SaaS partner marketing experience with a track record of driving measurable pipeline growth.
  • 3+ years in a senior or leadership role, managing projects or teams across marketing functions.
  • Based in EMEA , with deep understanding of regional market dynamics and partner landscapes.
  • Proven success designing and launching partner recruitment campaigns that convert.
  • Technical know-how

  • Experienced with PRM tools (Partnerstack, Allbound, etc.) and marketing automation platforms (HubSpot, Marketo, or Pardot).
  • Strong with Salesforce and comfortable building custom dashboards and attribution models.
  • Familiar with affiliate / referral programs and major marketplaces like AWS, Google Cloud, HubSpot, or Salesforce.
  • Leadership & mindset

  • Analytical and outcome-oriented — you use data to guide decisions and optimize performance.
  • Collaborative leader who builds alignment across functions and influences without authority.
  • Growth mindset — comfortable with ambiguity and energized by building from zero to one.
  • Confident communicator with presence at the executive and partner level.
  • Bonus points if you have

  • Relationships in the MarTech or customer engagement ecosystem.
  • Experience working with AI / ML or emerging tech partnerships.
  • Background in marketplace programs (AWS, Google Cloud, Salesforce AppExchange).
  • Experience scaling marketing teams in high-growth environments.
  • No other content beyond this point is included in this refinement to ensure clarity and compliance with formatting guidelines.

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