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Global Operations Director

Global Operations Director

Confidential CareersMéxico, Mexico, Mexico
Hace 16 días
Descripción del trabajo

A fast-growing and expanding international company is seeking its next Global Operations Director.

🌍 About the Company

We are a financial services company in a stage of rapid growth and international expansion, with a strategic presence in LATAM and Asia . Our purpose is to transform the way financial services operate by driving digitalization, automation, and artificial intelligence , delivering safer, more efficient, and scalable solutions to our clients.

We are at a pivotal moment : strengthening our global structure to consolidate high-volume 24 / 7 operations , ensuring that every operational decision translates into real value for both the business and our customers.

🎯 Role Mission

The Global Operations Director will be responsible for designing, leading, and scaling the company’s international operations across LATAM and Asia , ensuring the continuity, efficiency, and resilience of high-volume transactional structures.

This leadership role will not only guarantee operational excellence but will also drive digital transformation and process automation , applying AI to optimize costs, turnaround times, and customer experience.

🚀 Key Responsibilities

  • Lead international operations on a 24 / 7 basis , overseeing 10,000+ daily transactions under strict security and compliance standards.
  • Drive digital transformation and automation projects , applying AI (RPA, ML, Big Data) to operational processes.
  • Ensure the continuity and scalability of operations in LATAM and Asia, leading high-performing multicultural teams.
  • Optimize processes by improving efficiency, profitability, and response-time metrics.
  • Collaborate closely with the C-Suite to align operational strategy with the company’s global vision.
  • Guarantee financial discipline in operations with direct impact on EBITDA and sustainability .

✅ Candidate Profile

  • 15+ years of experience in operations, preferably within financial services, insurance company, banking, or fintech .
  • Previous roles as COO, Operations Director, Deputy Director of Operations, or Senior Operations Manager .
  • Proven track record in high-scale transactional operations (10k+ daily) .
  • Strong expertise in financial analysis, cost optimization, and strategic business vision .
  • Solid background leading central operations .
  • Bilingual : Spanish–English (a third language is a plus).
  • MBA or Master’s in Finance, Economics, Business Administration, or related fields; certifications in AI, digital transformation, automation, or Lean Six Sigma are highly valued.
  • 🌟 What We Offer

  • The opportunity to join a fast-growing company with international expansion projects across LATAM and Asia.
  • A chance to lead a key executive function , with direct visibility in the global strategy.
  • The responsibility to transform and scale operations with a digital and innovative approach.
  • A multicultural, dynamic, and challenging environment.
  • 📍 Location : Guadalajara, Jalisco / 100% onsite work.

    📨 If you meet this profile and want to play a leading role in the global expansion of a forward-looking financial company , apply directly through this platform by submitting your CV.

    🔗 Please help us share this post to reach the best global talent.

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    Global • México, Mexico, Mexico

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