Community Manager

Job Title : Community Manager

Job Type : Full-time / Remote

Time Zone : PST time zone

Job Overview :

Our client is seeking a Community Manager to build, grow, and engage a passionate online community around their lifestyle brand. This fully remote role combines digital relationship management, social engagement, and community activation. The ideal candidate is energetic, empathetic, and an exceptional communicator — someone who thrives on connecting with people and creating meaningful online experiences that strengthen brand loyalty.

Responsibilities :

• Engage daily with followers across all social media platforms through comments, direct messages, stories, and community interactions.
• Manage and grow key community channels, including Facebook Groups, WhatsApp chats, and the brand ambassador program (via Social Snowball or similar platforms).
• Plan and execute community engagement initiatives such as polls, giveaways, live sessions, Q&As, and content challenges.
• Gather insights and feedback from community interactions to share with the marketing team for continuous improvement.
• Support ambassador onboarding and maintain communication to foster a strong sense of connection and enthusiasm within the brand’s community.
• Track engagement metrics and report on community growth, sentiment, and participation trends.

Requirements