Fleet Operations Specialist

Job OverviewThe Fleet Maintenance Support Coordinator role is responsible for efficiently responding to breakdown calls and coordinating safe, cost-effective equipment repairs with drivers and vendors.This position requires advanced English skills and a strong ability to work independently and collaboratively.Key Responsibilities : Manage breakdown calls from U.S.-based drivers and owner-operators regarding vehicle repairs, tires, fuel, and instructions.

Gather necessary information and resolve concerns or route to appropriate repair facilities.

Follow up to ensure timely resolution and maintain communication with drivers.Update operations personnel on equipment status.Repair Coordination and Cost Control : Locate nearby repair facilities to minimize wait time and cost while ensuring quality service.

Obtain management approval for repair expenditures exceeding $500.Preferred Qualifications : Automotive and / or diesel mechanic knowledge.Adaptability to dynamic environments and shifting priorities.Effective communication across various mediums.High attention to detail and accuracy.Relationship-building with personnel, customers, and vendors.Efficient time and resource management.Ability to work independently and collaboratively.Proficiency in Microsoft Office.Commitment to excellent customer service.Privacy Notice : By proceeding with your application, you acknowledge you have reviewed and consent to the processing and transfer of your personal data under terms provided in the linked privacy policy.