Senior Director, People Operations

Job Summary :

The role of People Operations Senior Director, plays a crucial role in shaping the culture, development, and success of our organization through strategic human resources initiatives. This role leads the development of People Operations Partners to support employees and managers in North America. In addition, this role works directly with Senior Leadership to foster a culture of development and ongoing leadership training.

Essential Functions :

• Provide strategic direction and leadership to People Operations Partners to support the organization's goals and objectives. Work closely with POP's to create collaboration with assigned practices.
• Act as a trusted advisor and mediator in resolving employee relations issues alongside POP's. Develop and enforce policies and procedures to maintain a positive work environment and ensure compliance with legal requirements. Address grievances, conflicts, and disciplinary actions with fairness and sensitivity.
• Design and implement training and development programs to enhance employee skills, knowledge, and career growth opportunities. Identify learning needs, develop curriculum, and facilitate training sessions on various topics, including leadership development, technical skills, and compliance training. Work directly with Senior Leadership on programs to foster a high-performance culture.
• Lead organizational change initiatives by communicating effectively, engaging stakeholders, and mitigating resistance. Support managers and employees through transitions such as mergers, acquisitions, restructuring, and system implementations.

Required Skills / Abilities / Competencies :

Education and Experience :

Physical Requirements :

Pellera Technologies, born from the merger of Mainline Information systems and Converge Technology Solutions, recommends, designs, and supports IT solutions that help businesses increase their effectiveness. Our team of sales and technical professionals hold over 1000 vendor and industry certifications, and we have earned multiple industry awards and accolades, including the CRN Tech Elite 250. Pellera partners with the top IT manufacturers and solution providers to deliver best of breed IT solutions to our customers. With over 28 years of helping customers solve their business needs, we continue to seek and retain the best people.

EEO / AA Employer / Vet / Disabled

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