Esta oferta de trabajo no está disponible en tu país.
Call Center Representative
CoforgeTenochtitlán, Chiapas, MexicoHace 9 días
Descripción del trabajoManage customer support calls related to loss draft claims . Update claim information and notate / document in client systems. Upload loss draft documentation as needed. Resolve borrower questions and concerns, escalating when necessary. Report escalations and complaints in the client’s complaint tracking system (CCS). Handle borrower and agent calls regarding preferred insurance policies . Strive for First Call Resolution (FCR) on incoming calls. Update client systems with accurate information and upload documentation. Resolve or escalate borrower questions and concerns in alignment with client procedures. Provide support related to borrower mortgage servicing . Update and maintain accurate records in the tracking system. Resolve questions and concerns, escalating when necessary for additional research.
Job Title : Call Center Representative
Skills : Call Center, customer service, Insurance
Experience : 1 Year
Job Location : Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, MX
Onsite role
We at Coforge are hiring Call Center Representative with the following skillset :
Requirements
- 6–9 months of experience in a call center position (BFSI experience preferred).
- Fluent in English – B2+ or C1 level.
- Must live within 1.5 hours from the site.
- Ability to work 10-hour shifts within the hours of operation (6 : 00 AM – 6 : 00 PM).
- Comfortable with schedule : two 15-minute breaks and one 30-minute lunch .
- Strong communication, problem-solving, and documentation skills.
- Ability to manage escalations with professionalism and escalate to client when required.
1. Loss Draft Call Center
2. Insurance Services Call Center
3. Mortgage Servicing Call Center
Crear una alerta de empleo para esta búsqueda
Call Center • Tenochtitlán, Chiapas, Mexico
Ofertas relacionadas
- Oferta promocionada
- Nueva oferta
Solo Quedan 15h : Call Center Representative...
CoforgeTuxtla, MX Job Title : Call Center Representative Skills : Call Center, customer service, Finance, BFSI Experience : 1 Year Job Location : Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de M...Mostrar másÚltima actualización: hace menos de 1 hora
- Oferta promocionada
Customer Service Representative (HomeOffice)
QualfonTenochtitlán, Chiapas, Mexico The site is located at Insurgentes Sur 64, First floor, up the escalators, Av.CDMX - 100% WFH, please review this before apply!.
Qualfon is on a mission to help as many people as possible pursue the...Mostrar másÚltima actualización: hace 10 días
- Oferta promocionada
Call Center Representative...
CoforgeTenochtitlán, Chiapas, MX Job Title : Call Center Representative Skills : Call Center, customer service, Finance, BFSI Experience : 1 Year Job Location : Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de M...Mostrar másÚltima actualización: hace 9 días
- Oferta promocionada
(Solo Quedan 24h) Call Center Representative...
CoforgeTuxtla, MX Job Title : Call Center Representative Skills : Call Center, customer service, Finance, BFSI Experience : 1 Year Job Location : Avenida Paseo de la Reforma 342, Juárez, Cuauhtémoc, 06600 Ciudad de M...Mostrar másÚltima actualización: hace 5 días
- Oferta promocionada
Customer Service Representative
Capgemini EngineeringTenochtitlán, Chiapas, Mexico Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C).They proudly ...Mostrar másÚltima actualización: hace 28 días
- Oferta promocionada
Field Service Technician (Delegacion Miguel Hidalgo, CD MX)
Gravotech MéxicoTenochtitlán, Chiapas, Mexico The ideal candidate will have a wide range of responsibilities including : .Maintain optimal functioning, operation, and availability of equipment.
Diagnose the severity of equipment failures to deter...Mostrar másÚltima actualización: hace 26 días
- Oferta promocionada
Financial Customer Solutions Specialist – Contact Center
Daimler Truck Financial Services MéxicoTenochtitlán, Chiapas, Mexico Job Title : Financial Customer Solutions Specialist – Contact Center.This position is ideal for individuals passionate about customer service and financial solutions.
The role focuses on managing acc...Mostrar másÚltima actualización: hace 20 días
- Oferta promocionada
Service Technician
SKIDATATenochtitlán, Chiapas, Mexico We are looking for a Service Technician to join our team in Mexico.This role is responsible for installing, maintaining, and supporting Parking and People Access Systems, delivering exceptional ser...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Customer Support Analyst
PepsiCoTenochtitlán, Chiapas, Mexico Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents.From leadership to front lines, we're excited about the future and working together to make...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Field Service Technician
SeracTenochtitlán, Chiapas, Mexico The Service Technician performs the assembly, installation, and commission of filling and capping equipment.Troubleshoots and repairs mechanical problems and / or the built-in hardware & software con...Mostrar másÚltima actualización: hace 20 días
- Oferta promocionada
Telecom Operations and Maintenance Expert
Beijing Foreign Enterprise Management Consultants Co.,LtdTenochtitlán, Chiapas, Mexico How to apply : Please, attached your English resume to your application, if your profile is not in English or complete.On behalf of ICT company Huawei Technologies, we are looking for our Expert of ...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
Compensation Benefits Specialist
ConfidentialTenochtitlán, Chiapas, Mexico The purpose of the role is to plan, develop, and oversee the Compensation and Benefits processes for all personnel in Mexico through analysis and studies aimed at ensuring external competitiveness ...Mostrar másÚltima actualización: hace 7 días
- Oferta promocionada
Service Center Manager
Empresa ConfidencialTenochtitlán, Chiapas, Mexico Emblematic retail company is looking for a Service Center Manager.The Service Center Manager is responsible for all technical, administrative, and logistical aspects of the After-Sales Service acti...Mostrar másÚltima actualización: hace 10 días
- Oferta promocionada
Collections- Customer Service Agent (Contact center)
Daimler Truck Financial Services MéxicoTenochtitlán, Chiapas, Mexico We are Daimler Financial Services Mexico, a branch of the Daimler Trucks group, and we offer financial solutions that adapt to the needs of our distributors, clients, and market.With over 25 years ...Mostrar másÚltima actualización: hace 28 días
- Oferta promocionada
Team Lead
TTECTenochtitlán, Chiapas, Mexico Your potential has a place here with TTEC’s award-winning employment experience.As a Team Lead working on-site in Mexico City, you’ll be a part of bringing humanity to business.Our purpose, team, a...Mostrar másÚltima actualización: hace 17 días
- Oferta promocionada
Regional Sales Representative
BrosMed MedicalTenochtitlán, Chiapas, Mexico BrosMed is the largest balloon catheter research, development, production, and sales enterprise in China, possessing globally leading balloon catheter technology and manufacturing capabilities.Sinc...Mostrar másÚltima actualización: hace 10 días
- Oferta promocionada
Collections Specialist
Cashera CapitalTenochtitlán, Chiapas, Mexico Job Title : Collection Specialist.Cashera Capital is a financial services firm specializing in alternative lending, including loans, merchant cash advances (MCA), and payday loans.We are expanding o...Mostrar másÚltima actualización: hace 10 días
- Oferta promocionada
Sales Development Representative
Excent Capital LtdTenochtitlán, Chiapas, Mexico We are Excent Capital Ltd, a multi-regulated investment broker with an international presence and offices in London, Seychelles, St.
Vincent, Brazil, and our LATAM headquarters in Mexico City.Backed...Mostrar másÚltima actualización: hace 8 días