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Acceleration Center - AES - SAP Basis - Senior Analyst

Acceleration Center - AES - SAP Basis - Senior Analyst

PwC MéxicoCiudad de México, Ciudad de México, Mexico
Hace más de 30 días
Descripción del trabajo

Acceleration Center - AES - SAP Basis - Senior Analyst

Join to apply for the Acceleration Center - AES - SAP Basis - Senior Analyst role at PwC México

Acceleration Center - AES - SAP Basis - Senior Analyst

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Join to apply for the Acceleration Center - AES - SAP Basis - Senior Analyst role at PwC México

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At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to :

  • Respond effectively to the diverse perspectives, needs, and feelings of others.
  • Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
  • Use critical thinking to break down complex concepts.
  • Understand the broader objectives of your project or role and how your work fits into the overall strategy.
  • Develop a deeper understanding of the business context and how it is changing.
  • Use reflection to develop self awareness, enhance strengths and address development areas.
  • Interpret data to inform insights and recommendations.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Preferred Knowledge / Skills

Demonstrates extensive level of abilities and / or a proven record of success identifying and addressing client needs :

  • Manages overall engagement operations, liaises with internal engagement leaders, reporting wins, risks, and concerns.
  • Conducts fit and gap analysis to assess how well the solution meets requirements and assess whether requirements are thorough and using fit and gap analysis templates.
  • Demonstrates extensive knowledge of SAP applications and application-based solutions, specifically Basis, emphasizing an extensive understanding of multiple SAP modules and environments. This includes a demonstration of extensive knowledge of, and / or a proven record of success directly performing significant tracks on managed services projects within the SAP product suite.
  • Possesses extensive abilities to design, provide professional services and provide assistance complex business processes, as well as deploy the technical components required for successful solutions within an SAP environment. Related areas of specialty include RICEF - Reports, Interfaces, Conversions, Extensions, Forms, design and development.
  • Able to understand and articulate business requirements and propose solutions after performing due diligence.
  • Possesses solid understanding of Enterprise Structures and ability to guide the team where necessary.
  • Delivers and tracks the delivery of issue resolutions to meet the SLA’s and KPI’s.
  • Basis Architecture.
  • Minimum Qualifications

  • Demonstrated knowledge of best practices for SAP Basis Administration and operations.
  • Ability to effectively prioritize and execute tasks in a fast-paced environment.
  • Is strong to excellent in written and oral communication skills
  • 4+ years SAP NetWeaver application server administration in UNIX / Linux environment
  • 4+ years of SAP Solution Manager planning, configuration, and administration to support centralized monitoring, alerting, and root cause and analysis
  • Experience building relationships between IT and business teams.
  • The Role Responsibilities Are

  • Configure system with solution manager for Early Watch services and technical monitoring
  • System copy, client copy, upgrade, patching, etc.
  • Assist with troubleshooting system and application performance issues, oversees the monitoring of daily system health checks, and coordinates overall system tuning and go live support
  • Applies database administration knowledge to critique database performance
  • Responsible for developing technology roadmap, managing global service providers, and identifying opportunities for improvement, modernization, and development of cost-effective and sustainable solutions.
  • Manage the resolution of Help Desk tickets, application server load balancing, printer troubleshooting and spool administration
  • Plan and perform Basis disaster recovery testing
  • Plan and perform High Availability testing
  • Provide leadership and technical direction to team members and consultants
  • Drive utilization of Solution Manager in managing the technical landscape
  • SAP Basis Administration including analysis of the SAP system log, monitoring of processes, analysis and clean-up of update terminations, analysis and clean-up of lock entries and checking for ABAP dumps
  • Transports & Change Control including the release and transfer of transport orders, maintain transport protocols, plan and implement regularly scheduled change requests, resolve technical and functional transport problems and document transport activities
  • Troubleshooting and Monitoring of SAP provided services and ensuring the availability of the services
  • Critical Competencies

  • Communication : Builds positive relationships and uses tact in sensitive situations. Listens well to various points of view and relates well to others at all levels.
  • Understands the importance of relationships to ensure team success.
  • Demonstrates compassion and understanding and open to other viewpoints in the interest of achieving best possible outcomes.
  • Self-Management : Ability to prioritize time and tasks with little direction to complete work on schedule. Organized and efficient with ability to bring order to complex and competing demands.
  • Action Orientation : Takes initiative and action with a drive to achieve and be successful. Seeks out challenging situations. Encourages others with positive and energetic support and enthusiasm.
  • Technical Expertise : Maintains technically relevant skills and demonstrates the ability to apply technical skills in solving business / technical problems.
  • Results Focused : Creates visibility for management and other stakeholders around progress toward key milestones. Contingency plans to anticipate barriers or problems. Provides the necessary focus to accomplish tasks and puts in the necessary effort to ensure the job gets done on time. Pushes through challenges and obstacles to achieve results.
  • Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Sales and Business Development

    Industries

    Business Consulting and Services

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    Sap Basis • Ciudad de México, Ciudad de México, Mexico

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