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Solo Quedan 24h! Advertising Sales Representative (AdTech)...

Solo Quedan 24h! Advertising Sales Representative (AdTech)...

Soarswell ConsultingMexico City, Mexico City, MX
Hace 8 días
Descripción del trabajo

Client Engagement & Strategic Partnership

  • Manage 3–4 client partners, including subsidiaries under large holding companies.
  • Lead structured weekly check-ins, provide proactive recommendations, and build trust-based relationships.
  • Support account retention and growth by identifying revenue opportunities and upsell strategies.

Campaign Management & Operational Support

  • Act as liaison between client teams and Ad Operations; manage ticket submissions and QA deliverables.
  • Use tools like Slack, Salesforce, and trackers to ensure smooth workflow and issue resolution.
  • Oversee Direct IO, Programmatic, and Self-Serve (Ads Manager) campaign processes.
  • Insight Generation & Optimization

  • Download and analyze campaign performance data.
  • Translate metrics into clear, actionable insights and optimizations.
  • Deliver reporting narratives that align with campaign goals and strategy. Internal Collaboration & Workflow Development
  • Partner with product, marketing, and engineering teams to surface client feedback and shape improvements.
  • Help standardize evolving workflows in coordination with partners like Media Mint's process teams.
  • Contribute to resource creation and knowledge-sharing initiatives.
  • Performance Metrics :

  • Volume of Work (by case type, reason, and region)
  • Average Handle Time for support and operational tasks
  • QA Scores for campaign accuracy, strategy, and delivery timeliness
  • Monthly CSAT Scores from client partners evaluating deliverables and communication
  • Skills & Experience :

  • 3+ years in Customer Success, Account Management, Ad Ops, or a similar client-facing role
  • Proficiency with Salesforce, Google Sheets / Excel, Slack, and customer support platforms (Zendesk, Outreach.io)
  • Strong problem-solving and communication skills
  • Ability to manage complex workflows and shifting priorities
  • Experience in digital advertising (Direct IO, Programmatic, or Self-Serve) is a plus
  • Analytical mindset with a drive to turn data into actionable insights
  • Crear una alerta de empleo para esta búsqueda

    Sales Representative • Mexico City, Mexico City, MX

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